Tony Bodoh Email & Phone Number

Asheville, Nc, Us

New York, Ny, Us

At DiGo, I spearhead brand strategy, steering comprehensive narratives and fostering growth across a spectrum of industries including financial services, healthcare, wellness, retail, and education. My portfolio includes prestigious clients such as PenFed, Jackson Hewitt, Trade Station, Nuvoair, Urolift, WW (Weight Watchers), The Good Feet Store, HairClub, and National Jewish Health.I have successfully implemented brand health trackers and conducted extensive quantitative and qualitative consumer research, enabling deep insights into market dynamics and consumer preferences. My strategic expertise has been instrumental in developing robust brand strategies and crafting detailed creative briefs for effective branding and advertising campaigns.A hallmark of my tenure has been the creation of an innovative quantitative research tool. This tool has provided empirical evidence that brands dedicated to helping customers foster positive behavior changes can achieve significantly higher ROI on their marketing investments. This insight has been pivotal in optimizing strategies for clients across various sectors, demonstrating a profound impact on how brands engage and add value to customer relationships.Additionally, I have provided strategic direction to academic institutions such as the American University of the Caribbean School of Medicine, Ross University School of Medicine, and Ross University School of Veterinary Medicine, enhancing their market presence and engagement strategies.In the retail sector, I have provided research and strategic guidance for well-known clothing brands like Aeropostale, Nautica, and Lucky Brand, steering them through competitive landscapes and helping them thrive in dynamic market conditions.My role at DiGo underscores a commitment to merging innovative research with strategic foresight, achieving not only immediate gains but sustainable long-term benefits for our clients.

New York, Ny, Us

New York, Ny, Us

I have been at the forefront of integrating behavioral economics, the science of emotion, and positive psychology into customer experience strategies. I've driven substantial growth for clients ranging from startups to Fortune 100 corporations across the US, Canada, Mexico, and the EU, engaging deeply with the Experience Economy and the Transformation Economy.At TBI, I specialize in merging quantitative and qualitative research to enhance both revenue and profitability, while substantially improving customer experience metrics. I am an early adopter of text mining platforms such as Clarabridge, utilizing machine learning and AI to extract actionable insights from customer feedback.My client portfolio spans diverse sectors including financial services, hospitality, personal development, education, health and wellness, vacation rentals, and transportation. I have also effectively guided B2B2C clients such as technology providers, advertising agencies, consulting firms, and training companies in optimizing customer experience across multiple business units.I am the creator of the proprietary Admiration Equation, derived from analyzing millions of customer interactions, which helps companies foster customer admiration, awe, and gratitude—key drivers of superior word-of-mouth marketing and enhanced ROI on marketing expenditures.Additionally, I have developed Transformational Customer Experiences (TCX), a revolutionary approach to customer experience design that emphasizes transformative rather than merely satisfactory experiences. I am committed to helping companies discover and articulate their unique five-star customer experiences and developing the strategic investments necessary to differentiate themselves in their respective categories. Proven results include a 98% increase in sales, $500 million in client retention gains, and a 178% rise in upselling rates, along with significantly higher rankings on review platforms such as Yelp, Google, and TripAdvisor.

The REALLY Know Your Customer Podcast is available on most major platforms starting June 1, 2020.Growing the company. It’s the CEO’s #1 priority. And yet oftentimes a gap exists between the strategies of the CEO and the demands of customers. This strategic gap slows growth and erodes your competitive edge while exposing your organization to unnecessary risks. By gaining a deep awareness and understanding of this chasm, CEOs can lead the charge to align the strategy, promises and experience to gain customer loyalty and advocacy and eliminate the friction that can open the door for a mass exodus to the competitor. If you’re in the C-Suite and concerned about the growth and velocity of your company, REALLY Know Your Customer is the podcast for you.Let Betsy Westhafer and Tony Bodoh be your guides to show you how to close the strategic gap that exists between your company and your customers. With insights from experienced executive-level guests, this podcast will change the way you think as a leader and will challenge your views on how to build a winning strategy supported by operations and tactics that leverage your key customer relationships.

The Rarest Advantage: How to Co-Create Strategic Value to Retain and Expand Your Key Customer Accounts. Available now on Amazon: https://www.amazon.com/Rarest-Advantage-Co-Create-Strategic-Customer-ebook/dp/B09W36SG1K/“I finally found the missing link.” - Harvey Dunham, Strategist at SAMA“Great read!” - Nicole Glenn, CEO at Candor Expedite“Read and grow!” - Mark DiMassimo, Founder at DiMassimo Goldstein“This book will put you on the right pathway.“ - Tim Jones, VP of Sales, Maven Machines“You cannot afford to pass up this book.“ Matt Coatney, Chief Information Officer, Thompson Hine *****Recognized internationally as experts in executive customer engagement, authors Betsy Westhafer and Tony Bodoh have come together again to bring their knowledge and expertise to C-Suites and Strategic Account Managers who strive to achieve exponential growth by co-creating value with their key customers.If you want to:★ Unlock 2X revenue growth and 20 percent improved gross margin by focusing on building long-term, strategic relationships with customers;★ Break down internal barriers by engaging the C-Suites of your organization with the C-Suites of your most valued customers;★ Understand how a Strategic Customer Advisory Board creates a competitive advantage unlike any other;★ Establish a consistent and effective way to ensure your executive team has all the customer-driven information they need to make decisions that drive long-term, sustainable and profitable growth;Then this book will light your way.Inside The Rarest Advantage You Will Find:✓ THE SOLUTION to the biggest challenges faced by organizations when it comes to Strategic Account Management✓ THE EIGHT PILLARS of customer engagement and how to measure them.✓ HOW CUSTOMER ADVISORY BOARDS create strategic value for you and your customers✓ TEN LANDMINES to avoid when running your strategic CAB

Springboro, Ohio, Us

I am honored and humbled by the response to our book both in the feedback and the sales. We acheived best seller lists in over 20 categories and #1 in several. You can find the book here: https://amzn.to/2tc5rAH. Go to www.ProphetAbilityBook.com to sign up for alerts. "Tony and Betsy understand, at the deepest levels, the impact of strategic listening on the success or failure of an organization because they have been helping CEOs listen to their customers and clients for nearly 20 years. Their book is a C-Suite Must Read."~Tracy Hazzard, Innovation Columnist, Inc. Magazine

Dayton, Ohio, Us

Dayton, Ohio, Us

The Congruity Group works with CEOs and Private Equity firms to expand trusted customer relationships and gain critical market insights so they can ensure the future of their high-growth organizations.🔵 Why Congruity?Congruity clients have achieved 100% customer retention and double-digit account value growth among customer board members, as well as triple-digit ROI from incorporating an executive-level Customer Advisory Board into their strategic frameworks.

Pioneered the development of a virtual world platform in response to COVID-19, facilitating the seamless transition of traditional in-person events to an engaging online format.Directed and scaled international operations for hosting virtual conferences, concerts, and co-working spaces, significantly enhancing global accessibility and connectivity.Spearheaded the hosting of multiple international conferences, successfully bringing together speakers and attendees from various countries in a cohesive, interactive environment.Championed the arts and music industry by creating virtual event opportunities for musicians, enabling live performances and real-time audience interaction through innovative use of avatars and streaming technology.Led a multidisciplinary team in designing and optimizing user experiences, ensuring high engagement levels and pioneering new standards for virtual event participation and networking.

Nashville, Tennessee, Us

Pinstripe.TV is a free online video platform (like Netflix or Amazon Prime Video) created specifically for the business leader.We curate and feature free and premium business videos from experts who are content creators. We also produce original content.

LeaderBridge™ helps small to medium sized business owners accelerate their business growth. Our training & courses are designed to help the business owner think differently about their business & their role in it. Most business owners have great ideas but do not know how to build a profitable business around them. Even when they do, it’s often at the expense of their relationships with their family, friends & even their community. We help change that.We've discovered through our research & experience as business owners, that brilliant business owners focus on 5 goals. These goals are achieved by understanding the 9 principles of business success & by making sure adequate attention is paid to 13 roles every business needs filled, in addition to the role of CEO.If you would like a copy of our Amazon #1 best-selling book, "Leverage: Achieve a Lot with the Little You've Got" you can message me. I will send you the link to the free download. The book helps you discover all of your assets, especially those that are not found in your financial records. Then we guide you through 10 steps that put these assets to work so you can achieve every goal you desire.

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Tony Bodoh is the founder and president of Daddy Daughter Days. Through Daddy Daughter Days Bodoh uses his experience as an expert organizational alignment coach to bring families together to achieve success and significance. He published his first children’s book, Hannah’s Animal Farm in 2008. Hannah’s Animal Farm can be purchased at Amazon.com or Barnes & Noble. Bodoh has also created and recorded multiple audio programs to coach parents through the formation of children who are prepared for a lifetime of success. He released “The Happiness Series” to assist parents and children in the development of a mindset of sustainable happiness. As a FREE gift to you Bodoh is offering his, "I Love Me" series of lessons which was created to help parents develop self-confidence and self-love in their children.

Nashville, Tn, Us

I taught in business program working with both the traditional students and adults returning to earn their degrees. My courses included Business Communications, Business Math, and Organizational Behavior.

Nashville, Tn, Us

Manage guest and meeting planner satisfaction programs for the Gaylord Hotels brand. Developing text and other advanced analysis capabilities using Microstrategy as the reporting tool.Designed and implemented early stage business intelligence program using Crystal Reports and Business Objects XI as the delivery platform.Created and developed capacity models for meeting space and projection models for hotel group occupancy based on Theory of Constraints. These results of these models led to the proposed $1 billion+ expansion of the Gaylord Hotels brand.Regularly analyze competitive meeting space capacity constraints to determine competitor and market capabilities and sustainable group occupancy levels.Application of Lean Principles in various operational areas of the hotels.

Nashville, Tn, Us

Us

Us

Port Washington, New York, Us

Chantilly, Virginia, Us

Mba, Customer Experience & Operations Excellence

Ba, History And Economics