Tony Caiozzo Email & Phone Number

Starting a new contract with this employer in June-2009 based in Austin TX. Will be handling EDI Transaction processing for deregulation market and Quality Assurance testing of a new Billing System being implemented.

QA Testing Specialist & Tier I-II Technical Support Engineer for Equity Compensation Software Company. MS.Net SQL Server Client Server Web based application used by Public & Private companies recording FAS123 Compliances for Stock Management activities.·Created test plans, scheduled test activities, test scenarios and test cases based on requirement.

·Acted as onsite customer advocate identifying the business requirements and technical capabilities for all Hardware and Sporting Goods Retail Enterprise Clients. ·Maintained responsibility and customer relationship for several multi-million dollar accounts.·Increased my Industry revenue to ADX by establishing and maintaining a “consultative” relationship.

·Produce morning reports of pending bills, critical accounts and group’s activity.·Maintain internal tracking tool with uploads of data on Data Collections group’s activity.·Process IDR Move-In, Move-Out, Switch, Klos, Safety Net and Drop-to-Arep transactions daily within Market compliancy.·Schedule remote interrogations of IDR recorders for processing.

EDI Service Provider specializing in supplying EDI for the Grocery Industry.· Provided system installation, application support & transaction monitoring for 600 trading partners and 31-grocery industry buyers.·Supported Trading Partners with Internet & Network installation of ActiveX Desktop application. ·Administration of trading partner profiles.

·Managed and supported US & European CRM applications throughout system life cycle.·Managed upgrade project of Access 2.0 to 8.0 for internal data utility machine used for synchronizing changed customer & product records to data fields via ODBC Bridge to Sybase Vantive application.·Provided internal support of JD Edwards’s financial suite package focusing.