Tony Camporeale Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, Australia

Accountable for the overall delivery and quality of services provided to Chamonix's clients in the key service lines of:- Project Delivery- Managed Applications Services- Consulting ServicesSuccess in this role is achieved through building and maintaining high satisfaction ratings from our clients of the services we deliver. This is realised by leading a high-quality group of professionals that foster trusted working relationships, demonstrate active listening, and apply continuous improvement and innovative approaches.Engagement in the pre-sales process provides an excellent opportunity to set up new projects and managed services for the mutual success of the client and our team.

Adelaide, Australia

The Applications Services group provides applications development and maintenance services for the Bank across a range of technology platforms, including: Core Banking on Mainframe (COBOL/JCL), J2EE applications, VB/.NET, Siebel CRM, Integration Competency on WebSphere MB/MQ and ETL services.As Head, accountabilities includes capability development across all platforms, SDLC (Waterfall, Iterative, Agile) and Maintenance Management practices, workforce optimisation, performance improvement programs, awareness of industry trends and thought leadership.Outcomes achieved through business-aligned vision, customer-orientation, collaboration, leadership, team-building and responsiveness.

Providing general applications consulting services to accounts within the Financial and Government sectors. Focus on pre-sales support, pursuits, problem-solving and efficiency improvements.

Overall responsibility for financial performance, service delivery excellence, client relationship management and contract management for the provision of credit card processing services to a major international bank in the Asia Region across 8 countries.

Overall responsibility for applications service delivery excellence by the Applications Delivery teams to the Credit Cards Services Account. Applications teams totalling 87 FTE and based in Taiwan and 3 centres in India.

Overall responsibility for service delivery excellence by the Adelaide-based applications team (48 staff) to the EDS Credit Services Account directly, and indirectly to Westpac.

Overall responsibility for financial performance of the applications team (72 staff) and for service excellence in the delivery of the full range of applications services to the Bank of Queensland Account.

The scope of services includes applications enhancements and support, project management, problem and situation management for business systems, managing deployment of business systems and coordinating technical changes to the production environment. Production support provided 24x6, aligned to manufacturing plant operations.