Tony Colon work email
- Valid
- Valid
- Valid
- Valid
Tony Colon personal email
Tony Colon phone numbers
I lead the $1B Customer Success Organization at ServiceNow, comprised of customer success, professional services, value acceleration (including ServiceNow Impact), and our training & certification organization. My job is to make sure our customers are realizing the full value of our platform. That means exponential returns, successful digital transformations, and quick time-to-value.Prior to ServiceNow, I led a team of 2,000+ engineers, designers and researchers focused on delivering integrated digital experiences for customers and partners everywhere they connect with Cisco to drive the $13.5B post sales business. The team has reimagined the Cisco experience by accelerating time to value of Customers’ technology investments and creating a one Cisco brand experience. Powered by telemetry and data, with the Customer at the forefront, this team is developing the next generation of offerings to drive future growth and subscription products for Cisco.Prior to joining Cisco, I served as the senior vice president for Success Cloud Product Management & Innovation at Salesforce. During my 10 years at Salesforce, I had the opportunity to develop and manage the largest Cloud implementation in the world utilizing Salesforce as a platform for 100K+ employees and independent contractors. Under my leadership, the Success Cloud Product Management & Innovation team put their innovative ideas into action to help companies create deeper, more meaningful connections with their customers, resulting in the generation of $2.5B.While technology has always been a strength of mine, creating equal opportunity has always been a true passion of mine. I am excited to serve on the boards of Convenant House to end homelessness for youth, and also Hispanics in Technology (HITEC), helping advance Hispanics in Technology.Earlier successes include co-founding a prosperous social business platform venture and serving as lead architect for eGain Communications. This puts me in a unique position to encourage, support, and provide guidance to new ventures and startups looking to build their platforms. Let’s connect!
-
Chief Customer OfficerVeeam SoftwareChicago, Il, Us -
National Board MemberNpower Jul 2024 - PresentBrooklyn, New York, Ushttps://www.npower.org/about/board-of-directors/ -
Executive Board MemberTsia Mar 2024 - PresentSan Diego, Ca, Ushttps://www.tsia.com/advisory-boards#board-members -
Svp, Customer SuccessServicenow May 2023 - PresentSanta Clara, Ca, UsI lead the Customer Success Organization at ServiceNow, comprised of customer success, professional services, value acceleration (including ServiceNow Impact), and our training & certification organization. My job is to make sure our customers are realizing the full value of our platform. That means exponential returns, successful digital transformations, and quick time-to-value. -
Svp, Customer & Partner ExcellenceServicenow Jan 2023 - May 2023Santa Clara, Ca, UsLead the Customer & Partner Excellence organization to create the new category of value acceleration. This included building, launching, and scaling ServiceNow Impact – a value acceleration solution that is now, thanks to our customers, the fastest-growing product in ServiceNow history. Along with Impact, excited to lead the Inspire Value Excellence team that builds the value methodology for our customer and partners. Alongside Impact and Inspire Value is the Leading Practices team that creates the content needed to drive our digital and value programs and products.
-
Board MemberCovenant House Illinois Mar 2022 - Jan 2024Chicago, Il, Us -
Advisory Board MemberHitec (Hispanic It Executive Council) Nov 2017 - Jan 2024Chicago, Il, Us -
Svp, Customer & Partner Experience EngineeringCisco Jan 2021 - Jan 2023San Jose, Ca, Us -
Svp, Cx Engineering & Product IncubationCisco Mar 2020 - Jan 2021San Jose, Ca, UsLeading the Engineering and Product teams in CX. This is a talented global team responsible for the user experience, engineering, growth, innovation, & GTM of Cisco's $14B portfolio of CX products & services. This includes the creation and launch of the next-generation Cisco CX Success Tracks.
-
Head Of Cx Product DevelopmentCisco Apr 2019 - Mar 2020San Jose, Ca, UsProud to lead Product Development, User Experience and Learning@Cisco within the Customer Experience team.
-
Official Member Of Forbes Technology CouncilForbes Nov 2017 - Mar 2020
-
Svp, Success Cloud Product Management & InnovationSalesforce May 2017 - Apr 2019San Francisco, California, UsMy team oversees the product strategy for Salesforce Success Cloud. Our products are our people. We are a $2.5B+ Cloud that drives the success of our licensed products. This encompass the company’s Success Plans and Advisory Services, including Customer Success Managers, Architects, Cloud Implementation Practices, Accelerators, Innovation and Transformation Consulting and more. -
Vp, Innovation & Transformation CenterSalesforce Mar 2016 - May 2017San Francisco, California, UsSalesforce is the world's #1 CRM provider, empowering companies to connect with their customers in a whole new way. As Vice President of Salesforce's Innovation and Transformation Center (ITC), I lead a dedicated team of experts who inspire leaders to embrace change as the pathway to achieving their most ambitious goals. ITC team members collaborate with companies to develop and demonstrate inventive tools, forward-thinking strategies, and innovative capabilities that can fuel their journeys beyond competitive advantage to new levels of value and sustainable growth.
-
Vice President, Service CloudSalesforce Mar 2015 - Mar 2016San Francisco, California, Us
-
Service Cloud Practice ExecutiveSalesforce May 2014 - Mar 2016San Francisco, California, UsLead a global team of highly skilled architects that deliver on the mission of providing our customers the tools to deliver exceptional customer service through efficient use of cloud based technology.
-
Service Cloud Practice DirectorSalesforce Aug 2012 - May 2014San Francisco, California, UsLeading strategy and direction for how salesforce.com delivers the top Service Cloud implementations in the world. Work directly with clients on the most complex saleforce.com Service Cloud implementations. Focus on growing the practice globally and delivering strong customer satisfaction.
-
Service Cloud Practice LeadSalesforce Nov 2011 - Aug 2012San Francisco, California, UsTasked with transforming the Strategic Services organization from driving customer implementations to providing world class expert services to all our global customers and partners. Also developing and managing the skills of a team of Strategic Services architects specifically with a Service Cloud focus. The cloud community leaders are responsible for defining and developing a specific cloud community, serve as its leader, and build necessary skills and capabilities.
-
Principal ArchitectSalesforce Mar 2010 - Nov 2011San Francisco, California, UsAs the Principal Consultant, the primary role on a project is as the most experienced member of a project team. This includes end-to-end Project Management responsibilities including scoping, contract review, knowledge transfer, resource management, budget management, publishing recurring status and budget reports as well as overseeing the production of deliverables. Many projects require the hands-on participation as a subject matter expert and/or application expert.
-
Co-Founder/CtoFyindout Aug 2007 - Oct 2010Chicago, Illinois, UsResponsible for leading development team and partners to deliver highly successful website for service providers and their clients to rate and review products and services.Lead development of site on PHP using MySQL. Led a team of developers and multiple partners to integrate with companies such as GetSatisfaction, Google and Payment Processing services.Attended various trade shows to demo product to potential clients and investors. Worked closely with CEO to determine new product development and budget. Bootstrapped company for three years. -
Chief ArchitectEgain Communications Dec 2006 - Feb 2010Sunnyvale, Ca, UsManage technical implementations, and issue resolution. In addition, advise and direct developers on integration architecture, system tuning, implementation best practices and approach. Required to attend and participate in implementation reviews, briefings and meetings and must be proficient in designing and presenting enterprise-sized solutions. -
Senior ConsultantEgain Communications Jan 2004 - Dec 2006Sunnyvale, Ca, UsResponsible for managing technical implementations, deliverables, client relationships, and issue resolution. As a senior member of the Professional Services group we provide implementation and consulting services related to the deployment of applications at customer sites as well as post-sales project implementation and customization solutions to fit particular customer needs. The environment is fast-paced, while each team member is frequently working on multiple projects simultaneously.
-
Product ManagerAbn Amro 2001 - 2004Amsterdam, Nl
Tony Colon Skills
Tony Colon Education Details
-
Mit Sloan School Of ManagementComputer Science -
Illinois Institute Of TechnologyComputer Science
Frequently Asked Questions about Tony Colon
What company does Tony Colon work for?
Tony Colon works for Veeam Software
What is Tony Colon's role at the current company?
Tony Colon's current role is Chief Customer Officer.
What is Tony Colon's email address?
Tony Colon's email address is tc****@****sco.com
What is Tony Colon's direct phone number?
Tony Colon's direct phone number is +131255*****
What schools did Tony Colon attend?
Tony Colon attended Mit Sloan School Of Management, Illinois Institute Of Technology.
What are some of Tony Colon's interests?
Tony Colon has interest in Science And Technology, Education, Disaster And Humanitarian Relief, Economic Empowerment.
What skills is Tony Colon known for?
Tony Colon has skills like Cloud Computing, Crm, Enterprise Software, Integration, Salesforce.com, Saas, Agile Methodologies, Professional Services, Enterprise Architecture, Requirements Analysis, Management, Strategy.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial