I am a Service Manager at Robert B. Hill Co., a company that specializes in water treatment equipment and systems for industrial, commercial, and residential applications. I have over a year of experience in this role and over eight years of experience in the water treatment industry, including one year as a Service Manager at Packard Culligan Water, a leader in water treatment solutions.My core competencies include leading and managing a team of service professionals, delivering high-quality water treatment products and services, increasing customer satisfaction and retention, identifying and pursuing new business opportunities, streamlining repair processes, implementing process improvements, training and mentoring employees, and negotiating contracts. I am passionate about providing exceptional customer service and support, as well as contributing to the success and growth of Robert B. Hill Co., a company that values innovation, quality, and customer loyalty.