A well-travelled, highly motivated, passionate, experienced, and dynamic Club Manager, who possesses excellent operational management skills, high-end expertise, and extensive international leisure industry experience with a proven successful track record of achievements in optimizing business performance. Key Transferable Skills• Knowledge & expertise: Possesses over 18 years of operations management experience catering for the prestigious private members category. • Leadership & teamwork: Able to lead by example by understanding the needs of the club, knowing the club’s goals and leading with authority. Able to work within teams by delegating, motivating and encouraging team members with inspiration and vision. • Operations management: Able to carry out full HR process, financial management, learning and development training, stock management, and facilities management.• Commercial acumen: Aware of the operational needs of the business, with an ability to increase productivity, service, managing budgets, adding value and measuring overall profit and loss. • Interpersonal skills: Able to communicate effectively either on a one to one basis or in a team capacity. Possess great listening skills and has the ability to motivate and inspire others. • Member service: Holds customer service of the highest priority, by understanding and interacting with members and guests to establish their needs and desires by providing an individual and tailored service.• Marketing: Able to develop and successfully execute offline and online marketing campaigns.• Problem solving & organisation skills: Able to observe varying factors, such as time, budgets and personnel, with urgency and a logical thinking processes leading through to implementing new strategies and reviewing the process to enhance the overall performance of the business. • Health & safety: Well versed in the area of health and safety, ensuring that staff and clients are kept safe.