In collaboration with product and development teams, I help ensure the release of high-quality software on mobile, web, and cloud platforms.Major Achievements:Client- First City Monument Bank(FCMB) March 2023- Till date-As the QA consulting team lead, I provide leadership guidance to a 14-man team. This includes overseeing the adopted test strategy, actively sharing tailored content to support individual growth, and conducting regular one-on-one check-ins with team members.Client- CWG (Software Services) Feb 2022- Sept 2022-End to end testing of SMERP Bot, a conversational AI model, trained on domain-specific data(knowledge base management system), for handling natural language interactions.-Efficiently used prompt engineering to detect a 15% discrepancy in the bot’s response accuracy for some of the knowledge base domains. Anticipated a substantial improvement of just 2% of prompts yielding unsatisfactory responses in the identified domains, upon implementation.Client: Flutterwave (Payment infrastructure company) Jan 2022- July 2022-Played a crucial role as a team member in rolling out a test automation process for the Flutterwave for Business product. I contributed by creating and executing test automation scripts with selenium, using the page object model. This significantly improved the efficiency and reliability of the testing process for Flutterwave.Client- Patricia Business (B2B Crypto marketplace) Dec 2021- Sept 2022-As the QA team lead, I offered leadership guidance to a 10-man team by providing test strategy/roadmaps, weekly group sessions and individual check-ins, fostering a collaborative and supportive environment.-Enhanced team productivity by an impressive 75% through the successful implementation of agile principles.-Trained team members on the execution of both manual and automated API tests.Stack: Postman, Newman, Swagger, InteliJ, Selenium, Jmeter, SSMS, Testrail, Azure, Jira, mParticle.

Lead the Project Management Office to oversee multiple projects for both agile and traditional methodologies.Stack: Jira, Azure, Confluence, Notion, Google Work Management Tools, Microsoft Office Tools

Responsible for assessing the quality of specifications, technical documents and product software in order to ensure timely, relevant and meaningful feedback.Achievements: Client - Paga ( Mobile payment platform) July 2021- December 2021-Played a crucial role in the successful launch of the Doroki App- an inventory management and payment collection product. I contributed by providing comprehensive feedback based on end-to-end tests i conducted on the product, providing valuable insights that guided stakeholders to assess product release readiness.-Collaborated seamlessly with agile team members to strategise and contribute to key aspects of the Doroki App, including product design, customer experience, and marketing initiatives. This collaboration aimed at optimising overall product success.Client - CWG (Software Company) July 2021- November 2021-Provided strategic advice and recommendations for enhancing user experience, documented in the Test Summary Report for the 'BillsnPay' product- a bill presentment and payment platform. Anticipated a substantial improvement of over 50% in user experience upon implementation.

Achievements:-Attained top-performing participant in the Software Testing Foundation program.-Significantly contributed to the performance and productivity of two different product teams by;a. Designing over 2000 test cases on the test management tool (TestRail).b. Effectively managed the defect lifecycle of more than 100 defects, from reporting to closure.-Accelerated test analysis turnaround time by meticulously reviewing and analysing project artefacts, and summarising the findings for team members.

Led the Tendering Unit of the organization, excelled in project management and business coordination of contract services rendered to clients.

Actively involved in supporting corporate strategy, by inspiring employee experience that positively impacts on employee performance and productivity.

Actively supported company operations by interfacing with other departments to maintain the flow of information and activities needed for the efficiency of all on-going service contracts.

Provided support functions relating to Commercial, Procurement Planning, Tender Preparation & Contract Negotiations.

In charge of content, strategy and operations of NOA FM Radio Station.

Assisted in the sales, marketing, and editorial aspects of the Magazine.

Understudied the radio programs, news gathering, and offline events of the radio station.