Senior Program Manager
CurrentManage and drive programs for Customer Care organization.
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@mailchimp.com
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Tony Watts is listed as Business Operations Manager at Intuit Mailchimp at Intuit Mailchimp, based in Lawrenceville, Georgia, United States. AeroLeads shows a work email signal at mailchimp.com and a matched LinkedIn profile for Tony Watts.
Tony Watts previously worked as Senior Program Manager at Intuit Mailchimp and Senior Technical Support Manager at Opentext. Tony Watts holds Associate Of Science (A.S.), Communication, General from Sinclair Community College.
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AeroLeads found 1 current-domain work email signal for Tony Watts. Compare company email patterns before reaching out.
Every customer interaction is an opportunity to succeed. I started my career as a customer support representative and learned this very early on. I have continued to focus on this concept in my current role as a customer support manager. As a consumer of technical services, I know first hand that it can at times be difficult to get live customer support from a representative that is prompt, professional, courteous and an expert in the products they support. I take pride in knowing that when clients contact my organization or contact me directly, that's exactly what they can expect. Excellence is the only option.Specialties: ♦Customer Support, Customer Service ♦Software as a Service, SaaS, Cloud Computing ♦Cloud MessagingExtras: ♦Meyers-Briggs ENTP ♦Strengths Finders: Ideation, Input, Strategic, Relator, Maximizer ♦Musician, Entertainer
Listed skills include Management, Customer Service, Strategy, Customer Experience, and 7 others.
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Manage and drive programs for Customer Care organization.
Lead customer support teams to success in client satisfaction while managing strategic operations in the customer support organization.
Manage customer support team in meeting client commitments including 24 X 7 support availability, support SLA, incident resolution and analysis.
Dayton, Ohio, United States
Ensure customer commitments, train and develop customer support staff, serve as a contact for internal and external escalations and provide feedback for product development
Dayton, Ohio, United States
Provide technical support for B2B messaging clients, manage provisioning and implementations.
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Tony Watts works for Intuit Mailchimp.
Tony Watts is listed as Business Operations Manager at Intuit Mailchimp at Intuit Mailchimp.
AeroLeads has found 1 work email signal at @mailchimp.com for Tony Watts at Intuit Mailchimp.
Tony Watts is based in Lawrenceville, Georgia, United States while working with Intuit Mailchimp.
Tony Watts has worked for Intuit Mailchimp, Opentext, and Easylink Services - Now A Part Of Opentext.
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Tony Watts holds Associate Of Science (A.S.), Communication, General from Sinclair Community College.
Tony Watts is listed with skills including Management, Customer Service, Strategy, Customer Experience, Customer Support, Troubleshooting, Saas, and Cloud Computing.
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