As a Key Account Manager within the Commercial Group, my role is centered on managing a multimillion-dollar portfolio of national clients, cultivating mutually beneficial relationships, and aligning cross-functional teams to exceed client expectations. I achieved a 25% YOY gain in revenue for 2021 within a national account through a relentless drive to outmaneuver the competition and present each client with value-added solutions. With over 15 years of experience in the Janitorial and Sanitation product industry, I have a history of fully mapping each client’s Environmental Health and Safety needs and creating targeted strategies for achieving client goals, which has resulted in excellent customer retention and sales performance of over 100% to plan. I work closely with our distribution partners and their sales staff to identify opportunities, improve client engagement, and continuously innovate the customer experience from inquiry to fulfillment. My efforts have been instrumental in diversifying sales across the product portfolio while my ability to establish collaborative environments between sales leaders, marketing teams, and business development executives has allowed us to create client-specific go-to-market strategies that have successfully launched new product lines and surpassed initial sales goals.

In this role, I managed a 6-state district generating over $28M in annual revenues and provided comprehensive oversight from P&L to sales reporting. I expertly hired, trained, and mentored a highly talented sales team, which subsequently went on to produce award winning sales, establish unprecedented YOY growth in key markets, and position the organization for continued success within a multi-state territory. My acute focus on creating client-centric teams and implementing consultative sales strategies as the foundation of our training programs, I was able to build a team of autonomous leaders intensely focused on outperforming the competition through individualized solutions and unparalleled service. Throughout my time in this role, I was instrumental in producing $3M in new annual revenues and building high-value brand equity that allowed us to maintain excellent momentum year after year.

During this time, I was integrally involved managing key accounts, generating multimillion-dollar gains, improving annual sales by over 50%, and expanding saturation within complex national organizations. I also managed lead generation strategies to develop new relationships with organizations spanning education/academia, industrial production and processing, healthcare, food service, and various manufacturing companies ranging from automotive to aerospace. My dedication to improving market penetration and commitment to exceeding client expectations allowed me to develop client relationships built on trust and grounded in common goals. I was recognized with the James R. Caldwell award for producing unprecedented growth and achieved the #1 ranked sales person companywide.