Tony Ferrala Email & Phone Number

Portsmouth, New Hampshire, United States

United States

Portland, Maine, United States

Teterboro, New Jersey, United States

Norfolk, Virginia

Richmond, Virginia

DRS Government Solutions/US Coast Guard

Kansas City, Missouri Area

• Performing electrical systems modifications to Airbus 320 and Boeing 767 aircraft for Ground Proximity Warning, Instrument Landing Systems, Nitrogen Generation Systems, and other various aircraft systems.
• Organizing daily tasks and assigning them to technicians based on skill-level, experience, and operational necessity.
• Performing flight-line maintenance as required to ensure an on-time delivery of the aircraft to the customer with the highest level of quality and efficiency.
• Utilizing office software, such as Microsoft Word and Excel, to create job aids, track payroll, and create work scopes for various projects to facilitate accurate and timely bids.
• Coordinating with other companies, departments, and skill sets to meet project milestones and work-flow guidelines set forth by our internal project planning and the client’s production management team.

Lake Charles, Louisiana/Indianapolis, Indiana

• Planning, organization and deployment of the electrical portion of Delta Airlines’ new PAX 199 interior modification on their fleet of 757’s. These include cabin lighting, emergency lighting, lavatory and galley.
• Installation and integration of the Panasonic EX1 In-flight Entertainment System
• Assigning daily tasks to technicians, creating and balancing schedules, and holding regular crew briefings to address current issues and events.
• Assisting technicians with assigned tasks, training them in proper documentation of maintenance, and providing support as required to ensure they complete their projects in a timely and accurate manner.
• Creating task cards for discrepancies noted, creating and updating project aids (such as flow-sheets), as well as compiling and emailing turnovers upon completion of shift.
• Quickly and efficiently resolving work stoppage issues by utilizing all forms of maintenance manual documentation, engineering diagrams, personnel resources and creative problem-solving skills.

Bangor, Maine

• Installation, maintenance and repair of avionics systems and components on SAAB 340 A and B aircraft, as well as Bombardier CRJ-200 and 700 series.
• Performing service bulletin modifications and installations, optional and per airworthiness directives, to a multitude of avionics systems such as (but not limited to): fuel quantity indication systems, stall warning.
• Using advanced troubleshooting techniques to locate faults and discrepancies within aircraft systems, including air data and transponder systems, utilizing all resources at my disposal (wiring diagrams, system.
• Performing operational and functional tests to avionics and general aircraft systems in accordance with the aircraft manufacturer’s maintenance manual and FAA requirements. Also performed altimeter, air data computer.
• Performed general mechanical duties, such as open-up/close-up, interior installations, and structural repairs to bonding elements.

Tampa International Airport, Tampa, Florida

Winslow, Maine

• Help Desk Support Technician 2005-2006 Mainester Internet Solutions Winslow, ME
• Responding to sales inquiries using all communication mediums to provide information and set up new dialup, DSL, and community Wifi services.
• Handling all billing inquiries and taking payments on accounts
• Providing help desk support over the phone, through e-mail, and using a Live-Chat support system.
• Assisting on-site technicians with hardware troubleshooting and installation, as well as tending to operating system and software installations left to complete after technician hours

Brunswick, Maine

• Contracted by Dell and EDS, I was the youngest of a group of technicians responsible for the migration of data and profiles from legacy workstations to new Dell workstations covering the entire Naval Marine Corps.

Limestone, Maine

• Troubleshooting, installation and repair of windows platform business workstations, managing up to seven simultaneous work orders on a single bench in a shop with two workbenches.
• Responsible for the daily routines of five technicians and reported directly to the network administrator.
• Established and maintained an adequate inventory system for use in replenishing stock and tracking work orders.
• Performed intermediate networking functions and Active Directory management for the network administrator.

Cerification Prep/Practical Training, Ui/Ux / Mern Full-Stack Web Developent

I am currently in school full-time for User Interface/User Experience (UI/UX) Design with a focus on UX writing and UI prototype design. I.

Technical Diploma/Certificate, Aviation Maintenance/Avionics

Activities and Societies: Cum Laude - High GPA AwardFourteen Months of training in Aviation Maintenance with an additional seven months of.

Technical Diploma, Computer/Information Technology Administration And Management, 3.8

Activities and Societies: High Honors• Graduated from the computer technology program with an outstanding record and several work-based.