Tony Ferrala Email & Phone Number

Portsmouth, New Hampshire, United States

United States

Portland, Maine, United States

Teterboro, New Jersey, United States

Norfolk, Virginia

Richmond, Virginia

Drs Government Solutions/Us Coast Guard

Kansas City, Missouri Area

• Performing electrical systems modifications to Airbus 320 and Boeing 767 aircraft for Ground Proximity Warning, Instrument Landing Systems, Nitrogen Generation Systems, and other various aircraft systems.• Organizing daily tasks and assigning them to technicians based on skill-level, experience, and operational necessity. • Performing flight-line maintenance as required to ensure an on-time delivery of the aircraft to the customer with the highest level of quality and efficiency. • Utilizing office software, such as Microsoft Word and Excel, to create job aids, track payroll, and create work scopes for various projects to facilitate accurate and timely bids.• Coordinating with other companies, departments, and skill sets to meet project milestones and work-flow guidelines set forth by our internal project planning and the client’s production management team.

Lake Charles, Louisiana/Indianapolis, Indiana

• Planning, organization and deployment of the electrical portion of Delta Airlines’ new PAX 199 interior modification on their fleet of 757’s. These include cabin lighting, emergency lighting, lavatory and galley electrical systems, Delta’s new Bin Assist System, and other multiple convenience-driven additions.• Installation and integration of the Panasonic EX1 In-flight Entertainment System• Assigning daily tasks to technicians, creating and balancing schedules, and holding regular crew briefings to address current issues and events.• Assisting technicians with assigned tasks, training them in proper documentation of maintenance, and providing support as required to ensure they complete their projects in a timely and accurate manner.• Creating task cards for discrepancies noted, creating and updating project aids (such as flow-sheets), as well as compiling and emailing turnovers upon completion of shift.• Quickly and efficiently resolving work stoppage issues by utilizing all forms of maintenance manual documentation, engineering diagrams, personnel resources and creative problem-solving skills.• Discovering engineering discrepancies between reference material and aircraft configuration, initiating the corresponding Engineering Service Requests (ESR), collecting all relevant data and suggesting possible solutions to the AAR Engineering and Delta Engineering departments.• Complying with dispositions received from processed ESR’s, in the form of: Engineering Orders, Engineering Authorizations, Preliminary Repair Instructions, and Variation Authorizations. • Fulfilling site-supervisory duties in absence of the site supervisor, such as: attending daily project management conferences, communicating with corporate management, and ensuring compliance with all Federal Aviation Administration standards and requirements.

Bangor, Maine

• Installation, maintenance and repair of avionics systems and components on SAAB 340 A and B aircraft, as well as Bombardier CRJ-200 and 700 series.• Performing service bulletin modifications and installations, optional and per airworthiness directives, to a multitude of avionics systems such as (but not limited to): fuel quantity indication systems, stall warning systems, flight management systems, emergency locator transmitter systems, mission equipment and power distribution systems, non-precision approach systems, and satellite communication Systems.• Using advanced troubleshooting techniques to locate faults and discrepancies within aircraft systems, including air data and transponder systems, utilizing all resources at my disposal (wiring diagrams, system schematic manuals, fault isolation manuals, etc.).• Performing operational and functional tests to avionics and general aircraft systems in accordance with the aircraft manufacturer’s maintenance manual and FAA requirements. Also performed altimeter, air data computer, and transponder re-certifications at or before their expiration as required by the Federal Aviation Regulations.• Performed general mechanical duties, such as open-up/close-up, interior installations, and structural repairs to bonding elements.

Tampa International Airport, Tampa, Florida

Winslow, Maine

Help Desk Support Technician 2005-2006 Mainester Internet Solutions Winslow, ME• Responding to sales inquiries using all communication mediums to provide information and set up new dialup, DSL, and community Wifi services.• Handling all billing inquiries and taking payments on accounts• Providing help desk support over the phone, through e-mail, and using a Live-Chat support system.• Assisting on-site technicians with hardware troubleshooting and installation, as well as tending to operating system and software installations left to complete after technician hours

Brunswick, Maine

• Contracted by Dell and EDS, I was the youngest of a group of technicians responsible for the migration of data and profiles from legacy workstations to new Dell workstations covering the entire Naval Marine Corps Intranet infrastructure of the Brunswick Naval Air Station prior to its closing. At approximately 1300 workstations in total, the entire site project took several months to complete and on-base housing was supplied to us at a discounted rate. After the deployment was finished, my team and I were required to visit each workstation and provide a full user orientation to the new operating system and exchange system and ensure that each government official was able to carry out their duties to best serve our country

Limestone, Maine

• Troubleshooting, installation and repair of windows platform business workstations, managing up to seven simultaneous work orders on a single bench in a shop with two workbenches. • Responsible for the daily routines of five technicians and reported directly to the network administrator.• Established and maintained an adequate inventory system for use in replenishing stock and tracking work orders.• Performed intermediate networking functions and Active Directory management for the network administrator.

Cerification Prep/Practical Training, Ui/Ux / Mern Full-Stack Web Developent

I am currently in school full-time for User Interface/User Experience (UI/UX) Design with a focus on UX writing and UI prototype design. I.

Technical Diploma/Certificate, Aviation Maintenance/Avionics

Activities and Societies: Cum Laude - High GPA AwardFourteen Months of training in Aviation Maintenance with an additional seven months.

Technical Diploma, Computer/Information Technology Administration And Management, 3.8

Activities and Societies: High Honors• Graduated from the computer technology program with an outstanding record and several work-based.