Tony Kerns Email and Phone Number

Shutterfly / Lifetouch Church Directories & Portraits, Tampa/St. Petersburg, FLTerritory Sales Manager 2006 – 2021Provider of photography and print directories for churches and other organizations. Implemented strategic sales, business development, and account management strategies – centered around training, relationship building, and forming win-win partnerships -- that exponentially increased sales, revenue growth, and territory expansion within the first year. Awarded Rookie of the Year as a result. Oversaw full-cycle sales program, accountable for processes, client services, strategic planning, and overall leadership for 15 years. Impact: Holds record for producing highest revenue ever in a territory (over $1.5M), for serving the most customers in a year (over 17,500), and for managing the only territory yielding $1M+ for over 10 consecutive years.  Developed and launched a "customer first" sales training program that turned poor-performing sales teams into top producers within the year.  Introduced account management / client services best practices to engage accounts at all stages of the sales process. These efforts increased client satisfaction, repeat business, and new business opportunities.  Reestablished trust and relationships with clients turning them into referral-generating partners.  Led an expansion of the territory from 2 sales teams to 10, while achieving record total sales for the company.  Hired, trained, and managed up to 31 sales reps who consistently met / exceeded sales, customer service, and client satisfaction goals. Oversaw dozens of locations weekly.  Launched a process to complete orders online, which resulted in faster product delivery, increased customer satisfaction, and less time spent on logistics for sales teams. Honors/Awards: Customer Satisfaction & Million Dollar Club/Diamond Club Awards, 2010 – 2016 (awards retired in 2016)  Company records for Greatest Sales Volume & Territory of the Year, 2016

RAYMOND JAMES FINANCIAL, INC. is a diversified financial services firm providing trusted advice and tailored financial solutions for individuals and institutions.As a Financial Advisor, I managed financial planning for individual and corporate portfolios, educating and assisting clients with products such as life insurance, disability income, mutual funds, stocks, and bonds to help grow their financial portfolios.MY IMPACT: Generated sound financial plans for numerous customers using clients’ goals, risk temperament, and market conditions to ensure each client received proper guidance. SELECT ACHIEVEMENTS: ➤ Utilized proprietary planning modules to offer clients the ability to project and anticipate the paths ahead and presented a realistic look into their retirement future. ➤ Analyzed financial markets, monitored investment accounts, reallocated funds, placed trade orders, and maintained exemplary client relations. ➤ Held Series 7 and Series 66 Licenses, and Wealth Management Specialist.Honors/Awards:• Peak Performance Award (2005)

FLORIDA INSURANCE, representing Florida Blue (Blue Cross/Blue Shield), offers affordable health insurance to individuals, businesses, and Medicare recipients. I served as a Health, Life, and Variable Annuity agent presenting primarily BC/BS of Florida products to clients, obtaining information and verifying requirements to effectively determine eligibility and the best healthcare decision for the client. MY IMPACT: Increased sales, revenue, and account base by consistently meeting established goals, cultivating lasting business relationships, and creating articulate sales plans that targeted/met company objectives. SELECT ACHIEVEMENTS: ➤ Designed and implemented highly successful sales strategies while fostering/maintaining relationships with insurers and clients through the customization of insurance programs that suited individual client needs. ➤ Held Health, Life, and Variable Annuity License. Honors/Awards:• Blue Partner Elite Award (2003)

As the President and Training Manager of TGK PALADIN ENTERPRISES, i provided nationwide on-site computer network training in software use and application to dozens of small businesses working with CompuSoft Solutions dba Government Contractor Service who were doing business with the Federal Government. Led clients to greater success and sales through the implementation of new training tools and procedures.

Ministered to 200+ youth at COVENANT BAPTIST CHURCH, serving as the Pastor/Minister of Outreach, Evangelism, and Youth. Led teams of volunteers to reach established church goals through effective training and relationship building.

Served as Chaplain Assistant for the U.S. ARMY for 9+ years (Active Duty & Reserves) at the U.S. Army War College Memorial Chapel managing the 2nd largest chapel in the U.S. Army. Led a team of military and civilian staff in overseeing the chapel and outreach to enlisted troops; also served as a trainer to numerous chapels. Received Commendation and Army Achievement Medals.

Served as Youth Pastor, ministering to over 150 youth through planning, organizing, and managing ministries to them.

Served on the Board of Directors as the Secretary/Treasurer of Christian Military Fellowship, a world-wide organization headquartered in Englewood, Colorado that works to connect Christians throughout the US military to each other on US and non-US military bases. I reviewed and approved budgets, finances and reports to the ECFA, the Evangelical Council for Financial Accountability.

Served as the Jr High Youth Pastor, leading teams of volunteers to reach the church goals of growing the church through relationships and training, as well as ministering to over 150 youth through planning, organizing, managing, and leading ministries.