Tony Harrison Email & Phone Number

Marrickville, NSW, AU

Leading the digital transformation of Australia’s premier consumer organization to enhance CHOICE’s mission through robust technological advancements. Spearheaded the development of a comprehensive technology platform that streamlines infrastructure, eliminating manual processes, custom code, and unnecessary complexity.Successfully achieved a unified.

Newtown, NSW, AU

Sydney, New South Wales, AU

• My remit is to provide technological governance and change management whilst leading digital transformations in line with the agreed IT Strategy and organisational goals. During my brief tenure, I have constructed a.
• Currently, leading a project to bring legal matters inhouse (integrating four different solutions from our lawyers into one) and providing eDiscovery across the imported data.
• Transformed the internal IT team from a flat, directionless group into three areas: Service Desk, Cloud Services and Solution Design and Delivery.
• Delivered Microsoft D365 CE Customer Relationship Manager (CRM) into an organisation that had no CRM in seven months and delivered Microsoft Business Central while architecting the integration of the two.
• Implemented Microsoft autopilot organisation-wide, enrolling all devices within two months.
• Designed and implemented comprehensive Cyber Security policy based on the Essential 8 in four months.

Sydney, NSW, AU

• I was responsible for effectively managing a team of developers, quality analysts and business analysts. My remit was to deliver solutions using true Agile methodology, including team mentoring, acting as Scrum master.
• Re-implemented the on-premises Microsoft Dynamics 2015 CRM to cloud-based Dynamics 365 in seven months, providing vendor management and delivering stakeholder engagement, change management, project management that.
• Saved in excess of 680 person-hours per year by designing a solution that matched volunteers by priority.
• Reduced the number of systems from 15 to eight consolidating functionality into those eight.
• Built portals to serve specific business needs – using both traditional (.Net) and Power Platform (Portal, BI, Flow/Automate).
• Architected solutions adding features and capabilities and implementing engineering best practices when required, thereby ensuring solutions adhered to security and engineering principles.

• During my tenure, I progressed from Application Development Manager through Design and Delivery Manager and Solution Architect to the position of Health Technological Solutions Manager. Responsible for the.
• Re-platformed the public website from an on-premises PHP site to a hosted MySource matrix CMS and then re-platformed to a hosted AWS Ruby on the Rails platform.
• Greatly improved customer experience by implementing single Authentication and Identity Management (AIM) – integrating five disparate systems into one login system with a common set of login credentials.
• Saved General Practitioners 150 hours on average per audit by developing a better solution, resulting in the delivery of thousands of audits each year.
• Reduced the development of key products from 250 hours per audit to 50 hours.
• Oversaw the development of a Visualisation Portal of aggregated patient information derived from warehouse data.

• Notable Achievements
• Delivered numerous health-related customer-facing applications whilst driving down development time by 75 per cent through innovation and refactoring.
• Transitioned a desktop app to web based, following with integration to the proprietary portal and then to a GPs Clinical Information System (CIS).
• Delivered an MS SQL data vault through daily management of the data vault development team's projects and operations.
• Adopted project-wide Agile development methodology, amplifying team abilities to develop simultaneous applications across multiple platforms within competitive timeframes.
• Composed custom Application Program Interfaces (APIs), web services, and micro servers to successfully migrate APIs to Azure API Manager.

• Key accountabilitiesIT SET-UP
• Established, developed and managed the IT department.
• Created a tech blueprint, strategy documents and improved infrastructure.PROJECT MANAGEMENT
• Managed the development of a project over 3 years with a million dollar budget.COST REDUCTION
• Reduction in SW costs of 50% & HW costs by 33%, improvement in performance; ensuring Capex is minimised and Opex (current budget $1.8M) is within KPI of +1%, -5%, currently tracking at +0.3%.INFRASTRUCTURE MANAGEMENT
• Met the demands of the organisation expanding (40 to over 200), and 20 servers to 34, and providing vid conf, teleconf, VoIP, mail, print, secure VPN, Intranet and Internet, with the foundation of MS Server 2008.

Norman Gardens, Queensland, AU

• In charge of the day-to-day delivery of an IT Support Service to CQU Faculties, Schools and Departments. Ensured that the IT Support Service was efficient, effective and could adapt to changing circumstances. Managed.
• Performed annual performance reviews. Introduced and monitored KPIs and an SLA.
• Recruited new team members.
• Ensured consistent adherence to all processes and procedures.TECHNOLOGY
• Maintained process systems to ISO9001 standard, to ensure ISO certification.
• Provided advice on technology to senior faculty members.

White Marsh, MD, US

• Responsible for the growth of the Asia Pacific market and retention of centres in a culturally sensitive environment. Managed teams in Australia, China and India. In charge of managing and exponentially growing the.
• Used existing technologies to deliver a quality product at the best price, with focus on the potential of emerging technologies.ISSUE RESOLUTION
• Successfully arbitrated disputes between Sylvan and testing centres. TEAM LEADERSHIP
• Hired, trained and reviewed the performance of the BD and Technical Support teams.
• Prepared an employee training manual.
• Established and monitored KPIs for team members. NEGOTIATIONS

Master, Aviation Management

Graduate Certificate, Aviation Management