An IT professional with over 27 years of experience in multiple facets of Infrastructure Management currently leading the Engagement Services function for a Global Infrastructure Services Delivery Company. Past professional engagements include IT Infrastructure Management, IT Operations, Storage and Datacenter Management, Disaster Recovery Planning and Configuration Management. Skills and experiences include;➢ Program Management for Business Growth Enablement➢ Technical Solutions Management for New Business Opportunities➢ Functional management of storage infrastructure and datacenter with responsibility for Cost Management and Forecasting➢ Provisioning, Capacity planning and managing day-to-day operations in a high performance computing environment. ➢ Architecting and designing solutions around storage and the data protection environments➢ Ownership and implementation of IT Disaster Recovery Plans➢ Program management for set up of IT Infrastructure for Offshore Development Centres➢ Transition Management of functions from other worldwide centres➢ Management of day-to-day operations of Rational ClearCase infrastructure including Forecasting, Provisioning, Capacity planning➢ Providing IT solutions and working with stakeholders on IT forecasts and budgets➢ Analyzing end-user requirements, evaluating IT systems and custom designing solutions ➢ Negotiating Service Level Agreements with vendors and ensuring service delivery as per the agreement within specified time, cost and quality parameters➢ Driving continuous improvements in the operations & processes to achieve better efficiencies.➢ Proven leadership abilities in planning and managing resources➢ Good Communication and interpersonal skills