● Design and development of Technology growth strategy, including critical partner and systems reviews.● IT commissioning of new sites with full integration into the existing business network.● Migration and re-platforming of all applications to a new private cloud environment including Sage, Warehouse Management Systems, Transport Management Systems, reporting, telephony, file and data systems.● Development of Customer integrations through standardised and bespoke templates and custom APIs.● Delivery of multiple WMS modifications to streamline operations and meet customer needs.● Development/Implementation of new business applications across the group. (WMS, HR, CRM, T&A, vulnerability, and cyber-security.)● Driving the business through the Cyber security certification road-map.● Delivery of Pyrolysis operational and management information systems, including monitoring and performance dashboards. ● Increased business system availability to 99.5% in the first 12 months, and resilience of both data and connectivity.

Member of the site’s senior leadership team single IT point of contact for the customer.Built a high performing and flexible support and development team to support the needs of a 24/7 operation dealing with up five hundred thousand picks per day at peak.Delivered 98 system changes in the last 12 months to sustain a rapidly developing business growing 40% year on year.Maintained a 99.7% system availability over the past 12 months.Built a robust inhouse support structure to handle BAU challenges, general IT maintenance and maximise availability of all equipment.

Successfully lead the implementation of ORACLE WMS (ORWMS) into the Morrisons Ambient and Frozen DC network, ensuring that all colleagues were fully prepared for the impact and changes involved in an ORWMS implementation, effectively engaging with all other colleagues and business functions that would be impacted by the conversion.• Define and lead the execution of the business network readiness plans for the agreed regions through effective planning, stakeholder management, resourcing and communication outside the four walls of the warehouse.• Confirmed 'do-ability' of implementation plans in conjunction with other work-stream Leads within the implementation release• Agreed the implementation approach with Site Controllers, Site Leads and OD Lead in order to deliver a successful and sustained implementation of the solution and its optimisation.Oversaw the stakeholder and communication plan for the program ensuring that all teams impacted were engaged effectively with all levels outside the ‘4 walls’ so that expectations of the impact of the changes have been effectively managed.Lead, motivated and developed the Implementation Site Leads to build their capability to create a consistently high performing, empowered, team (direct and indirect reports)Recruitment of the Site Leads and Implementer's and work with the Training team to design and deliver the induction program for new team members (including site champions) to build a capable effective team.• Created and executed a governance framework for the Implementation program including a metric based readiness tracker.• Provided weekly work-stream status Reports to the release manager, escalated work-stream risks and issues logs as per agreed standards.• Post implementation reviews of all work streams and inclusion of Lessons into future execution plans.Business Lead - Google Apps MigrationPlanning and managing the migration of 2000+ Logistics users from Microsoft based products to Google applications.

Lead the Implementation team and successfully deliver:• Oracle WMS into multiple sites around the UK.• Voice picking into multiple sites around the UK.• Training Material development for full roll-out.• Warehouse racking and signage standardisation for the network.• Training, Development and support of the Implementation team.• Creation of the Implementation plan and approach.• Engagement and support of key stakeholders.

Part of the Implementation team responsible for successful delivery of:• Design of SOP's and Process flows.• Training Material development.• RF HHT/RDT selection and 'Gold Build' design.• Implementation of Voice picking.• UAT co-ordinator for Logistics.• Warehouse racking and signage.• Training and support of super users at site.• Delivery of the PILOT.• Development of the Implementation team.

To manage the IT systems, specifically the warehouse management, Primary Trunking, Home delivery and call centre solutions on and off site, to facilitate an efficient and effective logistics operation. Ensure that the systems and system processes are fully maintained and developed. Established KPI’s to monitor operational performance and systems availability.To assist the contract team to succeed as a profitable logistics operation by providing a stable and future proof logistics IT system with accurate reporting and appropriate systems security and controls.

To design, implement and support the roll out of group wide systems, hardware and telephony.Implement new processes and procedures in line with agreed business goals.Creation of a group wide IT Policy, T&A system and procedures manual.Implementation of MS Server based networks, Accounts/Payroll systems, MRP/CRM telephony and mobile systems throughout the group. Project manager for all IT/IS systems during the ‘Merger’ of two companies within the group. Design and implementation of ‘IT Standardization’ across the group. (Hardware, Platform, MRP, Accounts, CRM and Mail systems)

Management of SME clients within the South Yorkshire area. To understand the business requirements of the client, design the appropriate solution and project manage the implementation.Implementation of MS Server based networks, CRM telephony and mobile systems throughout South Yorkshire. On site training programs delivered to clients based in the South Yorkshire area.

Development of a sales team of twelve people. Prospecting for new clients in addition to development of current client base.Developing the skill sets, and product awareness of the team to achieve company, team and individual sales targets.Mentoring of multiple sales teams in networking and server configuration to increase I.T. and product knowledge.

To provide support for the existing network in addition to both a stable and flexible platform for ERP software development.Assist in the development of bespoke ERP software. Creation of a ‘Hallmark’ image database in preparation for the introduction of computer aided laser marking systems.