Tony Smith Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Sydney, New South Wales, Australia

As a Director of Consulting, my role is to provide highly technical expertise and strategic guidance to clients based upon ELLBY's suite of products and services. I work closely with the sales team to better understand our client's needs and design custom solutions that address their business problems and objectives. My solution focuses are specifically around Business Process Automations (BPA), Robotic Process Automations (RPA) along with System Endpoint Integrations. These specialisations and focuses allow me to provide solution recommendations, detailed demonstrations, answer complex technical questions, and provide guidance on best practices and implementation strategies.In addition to my technical responsibilities, I would be responsible for building and maintaining strong relationships with clients in my specialised field, staying up to date with industry trends, and contributing to the development of new solutions and services. I would collaborate closely with other departments within the organization to ensure client needs are met, and provide feedback on client needs and pain points to the solution development teams. Overall, as a Director of Consulting, I would play a critical role in supporting the success of ELLBY's sales efforts, ensuring that our clients receive the highest level of service and support.

Brisbane, Queensland, Australia

As a Solutions Success Consultant, my primary responsibility is to ensure that clients achieve their business objectives using our specialised suite of products and services. This involves closely collaborating with clients to understand their needs, providing guidance on product usage and adoption, and driving customer satisfaction and retention. As the Solutions Success Consultant, I also work with internal teams to ensure seamless delivery of services and that they drive solution development based on client feedback, with the ultimate goal of driving growth and revenue for ELLBY Group.

North Ryde, New South Wales, Australia

Presales support of the Digital Automation Advisors (Sales Team), developing concepts, estimating solutions and building proposals.Delivering and supporting technical solutions in the following fields:* Capture Automation +EzeScan* Business Process Automation (BPA) +Nintex Workflow Cloud +Laserfiche* Accounts Payable Automation - Medius platform* Robotic Process Automation (RPA) +Nintex RPA + ElectroNeek* Enterprise Content Management (ECM) +Laserfiche +DocuWare +SharePoint365* Solutions Architecture

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Specialising in both business and robotic process automation (BPA/RPA), leveraging workflow architecture and web form design, systems integration mapping (data capture processes) and document management strategies.Managing and leading a national team of technical specialists in the following fields:* Capture Automation* Business Process Automation (BPA)* Robotic Process Automation (RPA)* Line of Business - System Integrations* Solutions Architecture

Sydney, Australia

Specialising in business process automation, leveraging workflow architecture and web form design, systems integration mapping (data capture processes) and document management strategies.Notable outcomes achieved in this role thus far:MYER Australia [Retail] - As the Solutions Architect and Technical Lead on this project, delivered a highly successful outcome with the large scale transition of MYER's internal legacy forms into a series of web presented forms for browser /+mobile devices. This web form solution was delivered to 70+ Stores across Australia, where 20,000+ staff access these forms daily to submit down custom developed workflows with a dynamic SharePoint destination.

Sydney, Australia

The Ellby Group is a technology investment organisation specialising in the Asia Pacific region. We find new or innovative technologies and then create a business structure around them often lead by a hand-selected entrepreneurial leader.Specialising in Document Automation, Document Management, Document Capture, Workflow and Integration.In my role, the key outcomes I deliver day to day are:1.) Quality Customer Engagements with Deep Discovery + Process Mapping [Analytical Skills]2.) Overlaying Best Solution Architectures to Deliver Maximum Process Efficiency [Problem Solving Skills]3.) Simplifying Complex Business Problems into Deliverable Pieces of Work [Extensive Industry Experience + PM Skills]4.) Achieving the Trusted Advisor Role5.) Training and Leading the Future Consultants and End Customers to Deliver Fantastic OutcomesOther supporting outcomes I deliver are:a.) Production of Quality Training and Marketing Content (Video's and Case Studies)b.) Maintaining and Building Long Term Business Relationships with both Resellers and End Customers.c.) Constructing Proposals and Commercial Models to Support the Sales Engined.) Managing and Evolving Business Templates that Best Represent our Businesses and Communicate with our Customers / Resellers in a Common Language.

Am active with partnered consulting projects for:1) A partnered App development project with Joindup (www.joindup.com). These guys are a niche App development company who deliver mobile 'Big Data' solutions for both the Corporate (B2B) and App store (B2C) markets. Joindup are specialists in creating clear and simple user experience on mobile platforms.2) A partnered consulting role working with the Directors of TRAVISEAL Pty Ltd to further develop a very innovative product for both the Australian and global markets. Current focusses are around developing and refining a unique product proposal for airline luggage security with RFID/GPS tracking for angel investors.

Australia

Contracting on behalf of:TOJOSE Pty Limited – Director (Tony Smith)Consulting Business Services to Etz, focusing on the following:o Competitive market analysiso Developed new commercial modelling for the SaaS product for both the UK and APAC regionso Developed sales templates and marketing collateral for UK and APAC regions o Etz website redesign proposals for APAC/UK marketo Concept design product enhancements for APAC regiono Utilised the Marketo engine for email distributions and lead managemento Deliver Product demonstrations with prospects both onsite and via web serviceso Run product implementations and support with customerso Business development activities in the APAC market – managing the sales cycle and marketing strategies for targeted markets

Consulting Business Services to SEMA Group, focusing on the following:o Product Development for the New Impika Print Technology (HSCC)o Relationship Management for FXGSo Product Development for SEMA Online Studio Services (powered by Chameleon)o Program Manager for Government Imaging Projectso Bid Management and Solution Supporto Reported directly into the CMO

Appointed the Commercial Bid Manager for the business in 2011, I led a complete process restructure of our decision making process to Bid / No Bid, updating the Tender Bid Framework (How we responded) and the revamping of our layout/design of our tender bids. This review and restructure of the tender process was actioned and deployed back within the business within a one month period. Due to the process efficiencies created, one and a half head counts were able to be redirected onto other important business tasks at SEMA.A notable development in this space was my construction of an Online Bid / No Bid Questionnaire which measured the opportunity against a number of specific criteria. The results posted from this questionnaire created an opportunity and risk profile that was assessed objectively by the business Directors.Acting as the Commercial Bid Manager for the business, I further developed a number of key commercial calculators (XLS) to qualify our tender bid price for submission. These calculators enabled business Directors the ability to quickly and easily adjust margins and effort profiles to achieve the desired result.Leading a new pricing strategy in the business, I developed a price bundling calculator that enabled all business services to be profiled as a complete job and then cast back to a per unit price (in either an itemised or single rate). This was a first for the SEMA business with this pricing strategy, which has been highly successful since rolled out in November 2011.o The price bundling calculator factored the complex pricing variables of the High Speed Continuous Colour printer for SEMA (Impika Print Technology - FXA)o Program Manager for large scale Government Imaging Projects

Appointed Product Manager for SEMA in 2010 and successfully developed quality marketing plans, commercials, contracts and collateral/brochure ware which were deployed to market for our first SEMA P2D (Physical to Digital) Document Imaging Product for Pitney Bowes as our prime reseller channel. An internal sales version of the product was also designed for deployment.o Program Manager for large scale Government Imaging ProjectsAs the Product Manager, I led, managed and deployed the first electronic Product and Services catalogue for the business. This catalogue was deployed nationally in 2011 and was developed within 3 months.

Appointed Commercial Manager for the SEMA Business Transformation (Inbound - Imaging) Services Department in 2007/08, responsible for approx. 30 staff. Increased department gross margin from 28% to 44% in 18months with good leadership, a great team and the use of LEAN, Six Sigma methodologies.Tender solution, commercial design and winning tender bid for the first Ballot Scanning Project in Australia with the ACT Electoral Commission in 2008 valued at $250,000. My role as the Program Manager for this project was deemed very successful, which was delivered on time and on budget. SEMA further won the following year’s ballot imaging project for the Melbourne City election $500,000 in 2009 due to our quality outcomes produced for ACT.Tender lead and solution design with commercial modelling constructed for an $8Million tender win for SEMA with the Department of Parliamentary Services (DPS) in Canberra. This was a large imaging project which incorporated the digitisation of the Hansard back to 1901, plus many additional sub projects. I engaged and managed a key business partner to help deliver our solution to win this bid with DPS in 2010.Account managed, solution designed and commercially constructed the winning tender bid for the multi-million dollar ‘MySchools’ web based Government (A.C.A.R.A.) reporting site. Also played a key role in negotiating our final contract terms with our Business Directors and ACARA.

Large Scale Project and Program Management: Successfully transitioned from incumbent (HPA), project managed and delivered key educational project outcomes for NSW Department of Education (NSW DEC) and the Australian Council for Educational Research (A.C.E.R.) from 2004 to 2008. Growing the SEMA Group Educational Account from $2 Million p.a to $15Million p.a in 2006/07/08 in five (5) years. Projects included:o Basic Skills Test (BST)o Essential Secondary Science Assessment (ESSA)o English Language & Literacy Assessment (ELLA)o Secondary Numeracy Assessment Program (SNAP)o Primary Schools Assessment Program (PSAP – A.C.E.R.)o OECD Programme for International Student Assessment (PISA – A.C.E.R.)o National Assessment Program Literacy and Numeracy Trials (NAPLAN - A.C.A.R.A.)o National Assessment Program Literacy and Numeracy for NSW and ACT (NAPLAN)Every education project required digital print production as well as large scale offset procured solutions to be architected and costed for the best price and lowest risk profile for timely delivery. I actively lead innovation in production with our commercials in SEMA tenders up to 2011/12 with an extremely high success rate (85%+).

Appointed Production/Operations Manager for Digital Print and Mail Production from 2000-2003, driving efficiencies by +48% for the SecurityMail business (now known as SEMA Group), setting new benchmarks for Operations with enhanced QA procedures (Reducing/mitigating rework), new print file configurations and better stock management (JIT). My successful and demonstrated abilities earnt myself the opportunity and responsibility to manage the largest project portfolio undertaken by the business to date.

Wollongong, Australia

Responsible for the actions and operations of 6 permanent office staff and 20+ Operations staff members.Key Responsibilities Actionedo Utilise production-scheduling software on a daily basis by relaying customer job requirements to a detailed scheduling system.o Provide leadership to Account, IT and Production staff by providing and managing (maintaining) key performance indicators. All performance information was reported to Company Directors in monthly meetings.o Participate in periodic reviews with Directors on company policies and strategies.o Manage the purchases and upgrades of all company equipment for administrative requirements.o Provide direction for I.T. programming staff to develop software programs to automate tasks for client requirements.o Prepare all client quotations to process potential work. Actively follow up missed opportunities for further information to be brought to monthly meetings.o Responsible for communications with clients on completion of work, follow up contact must be made for complete customer satisfaction. o Adhere to the philosophies and principles of Total Quality Management, Equal Employment Opportunity, Risk Management, Disability Discrimination Act and Occupational Health and Safety as they relate to day-to-day work functions.o Operate office expenditure within set budgetary guidelines outlined by Directors.o Carry out six-month performance appraisals on administration, production and IT staff.o Develop strategies to increase efficiency and effectiveness of production with automated systems.o Represent the company at conferences to keep the companies operation at the cutting edge of technology.o Develop customer surveys to obtain strengths and weaknesses of company service. Strategies are to be made to alter weaknesses and strengthen strengths.o Develop and maintain OH&S committee within company.o Responsible for maintaining a client base of approximately 80 customers.

Wollongong, Australia

Managed the complete production environment (Digital Print and Mail) for this small mail house which processed up to 500,000 mail packs per month.Good leadership by maximising resource utilisation for both equipment and staff was essential in myself achieving success in this role. My career developed from this point with The Mailing Professionals and I was promoted within the organisation due to my exceptional operational management skills.Responsible for the actions and operations of 20+ permanent and casual staff members.Key Responsibilitieso To supervise all mail processing staff and ensure that adequate training and instructions were supplied to process work accuratelyo Organise and maintain skilled staff and staff rosterso Ensure all work is scheduled correctly to met customer deadlineso Minimise staffing costs by effective job management

Master Of Business Administration (Mba), Part Completion 70%

Diploma In Management And Leadership

High School Certificate