Business Intelligence Manager
CurrentThe role is to identify, improve and map Parking Service business processes within Manchester. Using Cognos and Excel to gather and shape diverse sources of data to inform on operations.Achievements• Created an Intelligence Led Deployment model that increased outputs by 19%, leading to the highest level of outputs despite a previous 8% reduction due to legislative change.• Extensive use of Cognos to create reports for stakeholders and monitor operations.• Creation of a… Show more The role is to identify, improve and map Parking Service business processes within Manchester. Using Cognos and Excel to gather and shape diverse sources of data to inform on operations.Achievements• Created an Intelligence Led Deployment model that increased outputs by 19%, leading to the highest level of outputs despite a previous 8% reduction due to legislative change.• Extensive use of Cognos to create reports for stakeholders and monitor operations.• Creation of a client facing KPI suite to inform on operations and state of contract.• Automation of the transformation of operational data from multi-formatted sources. Show less