Tony Latsch Email & Phone Number

United States

As a podcast subscriptions support specialist for Supporting Cast, I provide assistance to a premium podcast audience on behalf of leading audio publishers such as NPR, Slate, Vox, and NBC. Responding to inbound emails, helping listeners troubleshoot issues with their podcast apps and answering subscribers’ questions about payments and account management.

Sandusky, Ohio, United States

At Cedar Point, my responsibilities included: Creating and managing catering accounts in Caterease and Advanced Ticketing System (ATS), attending catered and non-catered events to act as the liaison for the Group Sales Dept. between the client and park catering/operation departments. This includes answering questions, providing solutions, and communicating.

Toledo, Ohio Metropolitan Area

As a temporary customer service specialist for Girl Scouts of America, I handled customer, scout / parent and council concerns during the annual Girl Scout Cookie fundraising event. This included utilizing tools such as Salesforce and internal databases to thoroughly investigate issues. A key priority was responding to concerns and inquiries regarding.

Toledo, Ohio Metropolitan Area

As a certified travel counselor, I work with American Express’s Platinum Card holders on exclusive travel bookings. I provide seamless experiences across various stages of airfare, car rental, and hotel reservation processes—often utilizing Amex’s Sabre-based booking and reservation software—and am responsible for keeping up with various carrier fares and.

New York City Metropolitan Area

Relationship development and solutions support was a big part of my success in this role, as I provided upscale hospitality and workplace solutions assistance to Accenture employees, visitors, and clients. Aligned with my passion for helping others and creating sense of “community,” I provided welcoming experiences and quality service, initiated staff.

East Rutherford, New Jersey, United States

I provided exceptional on-brand experiences for customers of North America’s third largest mall. Call center responsibilities included fulfilling customer inquires via phone, live chat, and helpdesk platform as well as creating web tickets for admission date changes, exchanges, and refunds on the Roller POS system. I also interacted directly with visitors.

Greater New York City Area

In this role, I was nominated and internationally recognized by Compass Rapport as winner of the WOWaward recognizing a moment of outstanding client success at Tishman-Speyer. My contributions to exceptional customer experience were vast here and included: holding consistent “perfect scores” in mystery shopping evaluations; fostering the “Welcome Back.

Greater New York City Area

I excelled at anticipating the needs of all guests and personnel of Goldman Sachs by providing warm welcome, assisting through registration, issuing passes, and providing updated host / meeting communication. Serving as a positive lobby ambassador, I ensured first-class service through versatile problem solving and issue resolution, collaboration with.

Greater New York City Area

Through effective sales strategy and authentic relationships development I generated a variety of business development successes in this role, including: holding the highest Instant Ink enrollment and attachment rates in the NYC HP district, increasing HP Instant Ink attachment percentages for Best Buy store 835, leading the store to become the first and.

Sandusky, Ohio

I was nominated and recognized as Cedar Point Park Ambassador for unwavering commitment to the Guest Services team. My responsibilities included training and managing Guest Services staff of 25+ employees and interns; interacting with guests to resolve issues and provide fun experiences; upholding park safety, cleanliness, and integrity; assisting with.

Maumee, Ohio

With focus on providing the ultimate luxury client experience, I was instrumental to increasing customer satisfaction rates through consolidated work as receptionist, valet pick up / delivery driver, and loaner vehicle coordinator. Responsibilities included: executing email marketing campaigns and event promotion sponsorships, scheduling client.

Sandusky, Ohio

Toledo, Ohio Area

Sylvania, Ohio

Toledo, Ohio

Maumee, Ohio

Northwest Ohio And Central Pennsylvania Areas

Maumee, Ohio

Hershey, PA

Dundee, Michigan

Toledo, Ohio Area

Toledo, Ohio Area

Sandusky, Ohio