With over 33 years experience in the training industry, I have applied my skills and competencies across a diverse range of roles. My passion lies in leveraging technology to enhance productivity, streamline operations, and drive business success.Motivated by a commitment to excellence and innovation, I bring extensive skills, certifications, and experience to make a profound impact. Adaptable, collaborative, and solution oriented, I lead technology initiatives and deliver outstanding results, blending technical expertise, strategic thinking, problem solving and continuous improvement.𝗦𝗸𝗶𝗹𝗹𝘀 𝗮𝗻𝗱 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀• Microsoft: Proficient in Office 365 Administration, Windows (10, 11, and prior versions), Server (2012 R2, 2016, 2019, and 2022), Dynamics CRM, and NAV, along with Office applications (Word, Excel, PowerPoint, Outlook, Access, Project, and Visio).• Power Platform: Skilled in Power BI, Power Automate, and Power Apps.• SharePoint and Teams/Skype for Business: Experienced in these collaborative platforms.• Website Platforms: Familiar with WordPress and Webflow.• Other Systems/Applications: Proficient in LogMeIn, Internal Booking and MI system, Internal Helpdesk, Breathe HR, SST – Staff Skills Training, OrbTalk (VOIP), Zoom, and Adobe Acrobat.• Certifications: CompTIA Certified (A+, Network+, Server+), Microsoft Certified Professional, Microsoft Certified Trainer, ITIL v3 Foundation, PRINCE2 Foundation𝗠𝘆 𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝘀I like to play pool, follow Formula 1 and snooker, go travelling and support my two children who swim competitively.