As a Team Coordinator I am responsible for one hundred and fifty students who live in the Norton and Pollack residences at Bishop’s University. I manage five Resident Assistants who report to me and assist me in these duties. I coordinate their monthly Duty Schedule, and ensure they are working with students as they adjust to their new home, both in residence and at university. Weekly meetings are held with the team, on in a group and one-on-one basis, to ensure guidelines are being met and to help set goals to exceed expectations. I also facilitate discipline meetings for residence students, which requires reviewing the infractions and deciding on the appropriate penalty to be levied on the student.As a Team Coordinator I am an instrumental part of the continuous develop of student staff. To begin each term, there is a two week intensive training program that all Residence Assistance must complete to prepare them for the coming 8 months. Some of these sessions I will instruct on my own, while others I will be paired with other staff members, professional and student, to instruct the 27 member Residence Life team. Assertiveness, Role Modeling, Scheduling/Meetings are all sessions I will instruct. Furthermore, I assist the Residence Life Coordinator in the 360 Degree Performance Review for each member of my team, to identify areas where the employees can continue to grow. The overall goal for the year is to create an environment that allows for student growth and development while encouraging academic success. Moreover, as a member of the Residence Life Program, it is my duty to reevaluate the program we offer, to both staff and students, to ensure we are creating an environment that allows for success.

Success through Education, Entrepreneurship and Dedication (S.E.E.D) As a Portfolio Manager (PM), the student works with their team of fellow PM’s to develop a strategy for the upcoming fiscal year. Through semi-weekly meetings, the students develop a portfolio strategy that will outline the investment decisions moving forward. The strategy is revisited monthly, or as deemed by the dynamic fiscal environment, to ensure that the strategy is evolving with the business environment. This strategy is presented to an external board, which is comprised of Bishop’s graduates in the financial sector. The knowledge and expectations of the students, with respect to the economic environment which they will be navigating, are examined and question by the PM board. It is through these rounds of construction and deconstruction of the strategy that allows the PM’s to lay a solid foundation to keep the portfolio moving forward. Assets under management - in excess of $500'000.PM BoardThe P.M. Board is comprised of industry professionals in positions such as:1. Partner at Jarislowsky Fraser Limited2. Chief Investment Officer at Societe de Transport de Montreal - Regime de Retraite, Pension Funds3. Vice President & Portfolio Manager, Equities – Aurion Capital Management4. Portfolio Strategist and Quantitative Analyst – Canaccord Genuity.5. Director, Private Placements at Industrielle Alliance

Served consumers, technicians and dealers in a professional and timely manner from the initial call to final resolution via the telephone, email and fax.Assisted consumers in product education, pre-buy inquiries and warranty questions ensuring a strong product fit to meet and exceed their needs. Worked closely with management to develop a skill set to handle escalated inquires - to ensure a fair a consistent consumer service level. Worked with related marketing departments to identify and solve inefficiencies to continue to improve the consumer support relationship.