Tony Maldonado Email & Phone Number

Visalia, CA, US

Work with Southern's internal groups and outside fare consultants to maintain Southern's TTI Zenith PSS and Airline Choice DCS. Code and maintain internal web apps to interface with Zenith APIs, including internal product for passenger IRROP notifications.Led cutover from SITA Horizon to TTI Zenith, including coordination with GDSes, interline partners.

Handle calls on the company's reservations line, assisting customers in creating and modifying their flight reservations using the Videcom reservation system. Since September 2017, code and maintain a web-based notification system to notify passengers of irregular operations.Work with dispatchers, stations personnel, and other staff to ensure customers.

Visalia, California

Worked with publisher to assist in the launch of -- and currently oversee the web and print design of -- the Valley Voice, a 16-page biweekly newspaper distributed in Tulare and Kings counties. The paper’s online efforts were awarded 2nd Place, Online General Excellence by CNPA for papers in our category in 2018.Manage the newspaper’s WordPress-based web.

Worked with dispatchers, stations personnel, and other staff to ensure customers affected by irregular operations receive the latest information and are properly accommodated in case of severe delays or cancellations.Assisted stations staff, other internal users with the Amadeus Altea suite and performing advanced reservations-related tasks. Handled.

Sacramento, California Area

Performed day-to-day managerial duties -- handling customer concerns, airport authority paperwork, coordinating operations with airport authority. Monitored employee performance, ensure satisfactory staffing levels.Performed normal Customer Service Agent duties: marshalling flights in and out of airport, loading/unloading baggage and COMAT from flights.

Visalia, California

Assist customers with check-in, ticketing, baggage; provide customers with timely information on arrivals, departures, and delays.Marshal flights in and out of airport. Load/unload baggage and COMAT from flights. Check in, ticket, and manage flights using Amadeus Altea/Altea Reservation Desktop.Complete required weight/balance worksheets in accordance with.

Visalia, California Area

Assist customers with check-in, ticketing, baggage; assist with re-booking and other accommodations for late/cancelled flights as necessary. Provide customers with timely information on arrivals, departures.Marshal flights in and out of airport. Load and unload baggage and COMAT from flights. Use company software (Radixx, Sabre, web-based applications) to.

College Of The Sequoias, Visalia, CA

Worked with managing editors, section editors, staff writers and photographers to produce an award-winning newspaper online and in print at College of the Sequoias. Designed printed edition in conjunction with section editors. Manage staff deadlines and ensure quality throughout production process. Stream live events using Adobe, open-source software.