Tony Martinez Email & Phone Number

Freiburg, Baden-Württemberg, DE

The Leading Cloud Platform for Medical Devices Supply Chain that runs inside SAP·

Walldorf, BW, DE

Responsible for driving the revenue growth of the Industry Cloud Solutions built on SAP BTP, 80% of which are from Partners with many featuring AI capabilities, and to answer to the SAP Board on the success of the Industry Cloud business..

Walldorf, BW, DE

Responsible for developing SAP's Industry business by working closely with Customers, Partners and internal SAP teams to plan and deliver digital business transformation for key customers.Responsible for driving Customer Experience (CX), transformation across SAP. Driving changes that enhance the customer end-to-end engagement experience (from finding.

Walldorf, BW, DE

Responsible for: Continuous business performance improvement for the core business processes that support the SAP Services & Support Business, this includes: Process Innovation framework; Business Performance (analytics for all business areas), including Customer Satisfaction and Net Promoter Indices; Bidding & Delivery Process; Risk & Quality Model and.

Walldorf, BW, DE

As Chief Operating Officer, SAP Services, responsible for:SAP Services Global Business Operations SAP Services Business Productivity Mid-Term / Annual / Quarterly Business Planning Quarterly / Monthly P&L Review (QBRs)Business Process & IT Planning and IT ProgramsNew Business Model DevelopmentGlobal Partner ProgramsAs Chief Customer Officer, responsible.

Walldorf, BW, DE

Responsible for:SAP's ASAP implementation MethodologyProject Management and Project Quality Management process and systemsResource Management process and systemSkills Management process and systemProject Risk Management process and systemSAP Services Delivery TransformationDelivery Operations Services Center (Off-shore)

Walldorf, BW, DE

Responsible Industry Solution Managment Annual Business Planning; MBO Plan structure and roll-out; Budget Management (in close collaboration with Controlling); Communications; Education; HC Planning (in close collaboration with HR); Business Process optimization and organization change

Walldorf, BW, DE

Responsible for SAP CRM Operations.Transforming the CRM organization into a higher-performance team. Introduced Scrum development into SAP Development. Release cycle times and quality increased, setting new standards for SAP

Walldorf, BW, DE

Responsible for driving various programs that saw CRM revenues grow from ~150M Euros in 2002 to >600M Euros in 2006. Entrepreneurial experience. Regular exchange with Industry Analysts; part of official SAP CRM analyst spokesperson team for Industry and Financial analysts.

Walldorf, BW, DE

Responsible for driving solution management for the SAP CRM Sales products. Involved in roll-in and working with Development to design CRM 3.0 and CRM 4.0. Closely working with customers and Industry Analysts such as Gartner.

Responsible for Product Management and Application Development of Applix CRM and Analytics applications (using Applix TM1, in memory OLAP product later owned by IBM).

Responsible for establishing Applix CRM in the European market, following Applix's acquisition of Target Systems, a midmarket CRM vendor. Responsible for establishing Applix offices and distribution partners in EMEA and Middle-East.

Bedford, MA, US

Responsible to establishing and running an IT consulting business for a UK CRM software provider. Consulting revenues became 40% of total revenues within 4 year period.

Responsible for running the Bass PLC, PC Information Center. Around 2000 PCs on Novel Network linked to AS/400s (Bass PLC has the largest AS/400 installation in the world at that time); at the time it also had the largest PC to AS/400 landscape (via PC Connect).Here I installed the CRM product from WorkGroup Systems, which is how I ended up moving to the.

General Management Certificate Of Achievement, Business Administration And Management, General

Doctor Business Administration, Market Orientation Theory

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor’S Degree, Computer Science