Role listed
Self-Employed
AeroLeads people directory · profile
Tony Mcgraw Email & Phone Number
Leadership Coach | Investor | Board Director | Corporate Executive
at
Self-employed
1 work email found
@jci.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Self-employed
Role
Leadership Coach | Investor | Board Director | Corporate Executive
Location
Boca Raton, Florida, United States
Who is Tony Mcgraw? Overview
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Quick answer
Tony Mcgraw is listed as Leadership Coach | Investor | Board Director | Corporate Executive at Self-employed, based in Boca Raton, Florida, United States. AeroLeads shows a work email signal at jci.com and a matched LinkedIn profile for Tony Mcgraw.
Tony Mcgraw previously worked as Leadership Coach | Investor | Board Director at Self-Employed and Vice President, Digital Service Transformation Platforms at Johnson Controls. Tony Mcgraw holds Mba, Operations Management And Finance from Columbia Business School.
Company email context
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{first}.{last}@jci.com
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Profile bio
About Tony Mcgraw
I am a highly analytical performance focused senior executive with 20+ years of progressive leadership experience directing organizational growth and turnarounds within various industries. I thrive as a strategic influencer driving significant results in Field Service, Call Centers, Manufacturing, Sales, Marketing, Engineering, Sourcing, Quality, Real Estate, Customer Care, Training, Back-office Centralization, and Offshoring. I have led global functions and $1.2B+ P&Ls. As a resourceful problem solver and articulate communicator, I possess exceptional interpersonal skills to effectively lead and mobilize cross-functional teams to accomplish corporate objectives.Career Highlights:• Key player on leadership team that successfully executed 2-year corporate spin-off of ADT including dividing technicians, offices, monitoring centers, operations, and Sales teams. Completed project to reprogram 264,000 commercial customer panels for Tyco Integrated Security.• Created program to totally change customer experience (CX) culture saving several million dollars in customer attrition avoidance in first year. Improved Net Promoter Scores (NPS) from 45% to 58.7% and achieved 500 basis point reduction in gross discontinuances, from 16.1% to 11.1%.• Obtained global manufacturing responsibility in addition to leading global service and installation operations for GE Security. Successfully launched new products and executed significant installations at newly constructed airports in China and Thailand. Grew service revenue 22% and operating margin 50% during tenure. Improved customer product fulfillment 87% while reducing factory inventory 15%.
Listed skills include Sales, Strategic Planning, Operations Management, Management, and 39 others.
Current workplace
Tony Mcgraw's current company
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Self-Employed
13 roles
Tony Mcgraw work experience
A career timeline built from the work history available for this profile.
Leadership Coach | Investor | Board Director
Current
Self-Employed
May 2022 - Present
Vice President, Digital Service Transformation Platforms
Led the development of enterprise-level capabilities for connectivity, architecture, analytics, workflows & processes, technician enablement, customer experience and go-to-market systems. Leveraged partnerships with the Global Products, Digital Services and Field Operations organizations to drive digital services and sustainability solutions.
Oct 2021 - May 2022
Vice President And General Manager, Security Solutions
Led the Security Solutions business which provided innovative security products and services including access control, intruder prevention, video surveillance, cybersecurity and alarm monitoring. Team consisted of 4,900 employees in the U.S. and Canada spanning 100+ field offices, customer call centers, engineering COEs, service dispatch centers.
Feb 2021 - Oct 2021
Vice President, Delivery Optimization And Central Operations
Managed and led a strategic effort to ensure the operations team implemented and utilized the most effective and efficient technology, data and analytics to reinvent and simplify the Johnson Controls delivery model. The team’s mission was to drive revenue enhancement opportunities for profitable growth, improve installation and service delivery on customer.
Jul 2018 - Feb 2021
Vice President, Central Operations - Business Solutions Na
Managed customer and field support operations within $8B business unit directing security and fire alarm monitoring, service dispatching, customer service, Six Sigma, productivity programs, training, quality assurance, offshoring, order entry, and real estate with 1,700 employees.Tyco is now Johnson Controls, the world leader in security, fire protection.
Sep 2016 - Jul 2018
Vice President, Central Operations
ADT Commercial Security is now Tyco Integrated Security
Jul 2012 - Sep 2016
Vice President - Commercial Customer Care
Oct 2010 - Jul 2012
Vice President - West Region
Jun 2008 - Oct 2010
Gm, Global Manufacturing And Service Operations
Dec 2004 - Jun 2008
Gm, Western U.S. Service Operations
Jan 2000 - Dec 2004
Marketing Gm, Multi-Vendor Services
Apr 1997 - Jan 2000
Sales Manager, Corporate Accounts
Mar 1995 - Apr 1997
2 education records
Tony Mcgraw education
Mba, Operations Management And Finance
Columbia Business School
Bs, Mechanical Engineering
Syracuse University College Of Engineering And Computer Science
FAQ
Frequently asked questions about Tony Mcgraw
Quick answers generated from the profile data available on this page.
What company does Tony Mcgraw work for?
Tony Mcgraw works for Self-employed.
What is Tony Mcgraw's role at Self-employed?
Tony Mcgraw is listed as Leadership Coach | Investor | Board Director | Corporate Executive at Self-employed.
What is Tony Mcgraw's email address?
AeroLeads has found 1 work email signal at @jci.com for Tony Mcgraw at Self-employed.
Where is Tony Mcgraw based?
Tony Mcgraw is based in Boca Raton, Florida, United States while working with Self-employed.
What companies has Tony Mcgraw worked for?
Tony Mcgraw has worked for Self-Employed, Johnson Controls, Tyco Integrated Security, Adt Security Services, and Ge Security.
How can I contact Tony Mcgraw?
You can use AeroLeads to view verified contact signals for Tony Mcgraw at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Tony Mcgraw attend?
Tony Mcgraw holds Mba, Operations Management And Finance from Columbia Business School.
What skills is Tony Mcgraw known for?
Tony Mcgraw is listed with skills including Sales, Strategic Planning, Operations Management, Management, Team Building, Leadership, Change Management, and Process Improvement.
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