● Managed day-to-day operations at The Glen Sanders Mansion and The Parker Inn & Suites● Provided leadership and training for front desk/housekeeping staff● Increased TripAdvisor ranking for both properties● Negotiated housing bids with tour companies● Actively worked with online travel agents to attract new business● Facilitated a 20% growth in Q1, Q2, and Q3

● Organized a staff of 60, assigning tasks and goals for the day● Worked with maintenance staff to schedule repair work when required● Worked with guest services to meet specific requests received from guests● Trained staff on proper cleaning procedures● Maintained cleaning supply inventory● Conducted bi-weekly safety meetings for all employees

● Designed and delegated terrain park setup and features with a crew of 20+● Hosted “Welcome Back Winter Rail Jam” event for the school involving 6 local sponsors● Ensured a safe terrain park for guest use● Designed image/advertisement for the event with Adobe Photoshop

● Responsible for opening building and prepping kitchen for employees● Occasionally cooked breakfast, lunch or dinner for guests when required● Served as kitchen expeditor ensuring in and out orders are processed timely● Established register cash banks; assigned cash drawers to staff; collected cash drawers from staff; reconciled register receipts with cash received● Provided proper ServSafe training to all kitchen employees● Conducted weekly safety meetings for all employees