Tony Miller Email & Phone Number

Connecticut, United States

Responsible for the planning, procurement, and execution of digital projects that support the overall digital transformation strategy for Global Communications (GC). I work with regional and country communication experts and subject matter experts in the adoptional of new digital services that are locally relevant.

Connecticut, United States

• As manager of the official corporate blog program, oversees the maintenance, development and execution of global communications and marketing strategies via the corporate blog platforms, ensuring a consistent user.
• Evangelist for the corporate blog program and the use of social media strategies across departments (Social Media Marketing, Global Communications, PR, Cisco Brand, New Media)
• Manage technical requirements and users across multiple domains
• Analyze blog KPIs and recommend improvements to user experience and engagement
• Maintain constant commitment to Search Engine Optimization (SEO)
• Create and manage new stakeholder support models, including managing community of bloggers Accomplishments include:

New London/Norwich, Connecticut Area

• Responsible for the legacy and future learning management system (LMS) product lines, with a focus on bringing to market an innovative and world-class, next-generation product that supports open, collaborative, social.
• Delivered detailed vision and plan for implementing the next-generation LMS product, including Minimum Viable Product (MVP) for rapid development
• Implemented Agile processes and requirements tracking tool, JIRA on Demand
• Defined and implemented software development lifecycle (SDLC) for new product development
• Documented and revised standard operating procedures (SOPs) for Engineering, including FDA Title 21 CFR Part 11 compliance, corrective and preventative actions (CAPA).
• Managed triage and release cycle for flagship Learning Management System (LMS) product.

San Jose, CA

• Define publishing and content management processes to pave the road for the next-generation intranet on the Cisco WebEx Social (formerly Cisco Quad) platform. Manage the Employee Services Topic page, a service-delivery.
• Facilitated a 17x increase in adoption of the Employee Services portal and services among 59,000 members, out of 78,000 users worldwide.
• 70% adoption of new Paid Time Off reporting portlet over legacy systems (US and Canada)
• Established content management and publishing process for information on next-generation intranet.
• Established new global community for global people managers and established roadmap for migration from legacy intranet site to new community.
• Enterprise Collaboration Excellence Award, peer-driven recognition based on establishing best practices and driving adoption of new tools and processes.

San Jose, CA

• Increase the productivity of the global sales force by demonstrating the value of the Integrated Workforce Experience (IWE), a next-generation intranet and new paradigm for collaboration based on Quad, Cisco's.
• On the Global Platform for Sales, provide a consolidated, customized view of sales data, customer interactions and experts for each sales team member, based on role or function.
• Improve the awareness, knowledge and usage of the IWE platform for collaboration through communications in new and old media.
• Demonstrate leadership through open sharing and collaboration practices across functions to further change management efforts and increase usage of the IWE platform and the GPS Community.
• Provide feedback to product developers and leadership to improve the user interface (UI) and overall sales user experience (UE) on the IWE platformAccomplishments include:
• Enterprise Collaboration Expert Award

• Liaison between IT and business end-users.
• Responsible for functional deliverables through the project lifecycle, including requirement gathering and documentation, functional design documentation, review and approval
• In-depth usage and benefit analysis of Web 2.0 collaboration tool adoption across the US-Canada Theater Sales organization.
• Design Microsoft SharePoint applications and implement solutions to increase efficiencies in the Sales process.
• Demonstrate uses and effectiveness of emerging Web 2.0 technologies, such as WebEx Connect, wikis, blogs and other social media applications.
• Develop and execute project roadmaps and communication plans for deployment of collaboration technologies.

• Business Analyst Consultant / Contractor- Marketing Operations Specialist, VantagePoint Venture Partners, San Bruno, CA- Learning Exchange Project Developer, WDHB Consulting, Berkeley, CA - Business Development.
• Identified and established operational best practices for marketing and sales business processes.
• Facilitated the successful implementation of CRM systems.
• Client-specific research on industry trends and innovative management practices for C-Level development programs. Skills used:
• Responsive, capable and effective multi-tasking in demanding work environments.
• Ability to cultivate a functional teaming environment with geographically dispersed workgroups.

• Description: For the Facilities and Services group, provided program support to senior executives and office management for Accenture Technology Labs’ Research and Development groups (ATL).
• Single point of contact (SPOC) for the Palo Alto Research, Development and Innovative Workshop Programs.
• Managed ATL group calendar and project information in MS Share Point databases, wikis and blogs.
• Provided topical, directed market research on current IT trends affecting the firm’s Technology Vision.
• Established and managed processes for ATL capital purchase requests and internal expense budgets.
• Created monthly invoices for clients in SAP system for Accounts Receivable.

Mba

Ba

Bachelor Of Arts - Ba

Education record