Tony Mitchell Email and Phone Number
PMO Development | Program & Portfolio Director | MBA | P3O, MSP, MoP, PRINCE2 Certified | Scrum Certified | FIML | MAIPM at
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Smartgroup Corporation
Sydney, NSW, AU
Tony Mitchell's Location
Sydney, New South Wales, Australia, Australia
Tony Mitchell's Contact Details
Tony Mitchell work email
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About Tony Mitchell
I have a wealth of experience across a number of functional areas, from regulatory through operations and PMO through to product management and sales & marketing, working in Telecommunications and Media and now Financial Services in Australia and New Zealand. I've built 3 MVNOs, 2 Broadband businesses and managed product and project teams developing telco products and media set-top units and streaming devices.Most recently, I’ve led the creation and evolution to maturity of an Enterprise PMO at Foxtel; I was accountable for every aspect from selection of PPM systems through design of a gated project management framework, recruiting and restructuring project teams across the business into a single workforce and delivery of the company’s $150m+ CapEx program.I'm now applying myself to transferring these skills to the Financial Services industry, and adding value to the team at Smartgroup Corporation.
Tony Mitchell's Current Company Details
Smartgroup Corporation
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PMO Development | Program & Portfolio Director | MBA | P3O, MSP, MoP, PRINCE2 Certified | Scrum Certified | FIML | MAIPM
Sydney, NSW, AU
- Website:
- smartgroup.com.au
- Employees:
- 743
Tony Mitchell Work Experience Details
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Smartgroup CorporationSydney, Nsw, Au
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General Manager, Business Transformation & PmoSmartgroup Corporation Jan 2022 - Aug 2024Sydney, Nsw, AuIn January 2022, my role was expanded to include Business Transformation, Continuous Improvement and Intelligent Automation functions.
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Group Manager, PmoSmartgroup Corporation Jul 2020 - Jan 2022Sydney, Nsw, AuMy role was to build a mature PMO function to help Smartgroup execute on its new Vision 2023 Strategy. This included - Implementing a new tiered Project Governance structure - Designing and implementing an Enterprise Project Management framework, loosely based on PRINCE2 - Recruiting a new team of Project Managers to supplement the small existing team - Implement Program Management - Introduce Portfolio-wide Prioritisation - Select and implement a PPM system (we chose Clarizen for this task).My ongoing accountabilities included line management of the Project Management team, Portfolio, Program & Project delivery to agreed schedule, cost & quality metrics, management of prioritisation to ensure portfolio alignment to the Vision 2023 strategic goals and reporting to all levels of management through the PPM system.I was also accountable to ensure continuous improvement and that the trajectory of maturity increase in the PMO team capability wasmaintained through the application of best-practice approaches to P3M - Project, Program & Portfolio Management. My aim was for the PMO to become a key strategic partner to the Group Exec Team, CEO and Board.
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Director, Enterprise PmoFoxtel Nov 2016 - May 2020North Ryde, Sydney, AuBased on the success of the Program Transformation team and the creation of centralized ways of working, I led the integration of all of Foxtel’s disparate project delivery teams into a single enterprise workforce working to a common methodology. My new team and I delivered a 40% increase in capital spend, while reducing direct project resources from 114 to 65 and direct costs proportionally. Key projects delivered included the 4K channels, iQ4, Foxtel Now streaming service, Foxtel First loyalty program and many others.Direct accountabilities included Portfolio, Program & Project Management, Change Management and PMO Services (COE) across all of Foxtel's Portfolio, and line management of 65 Program & Project Managers, Business Engagement Managers, Change Managers, PMO specialists and BAs covering all business areas. -
Director, Program TransformationFoxtel Nov 2013 - Nov 2016North Ryde, Sydney, AuFollowing the successful Austar integration, the COO asked me to stay on to take control of strategic project delivery. I led a team that delivered Foxtel Broadband, the Presto streaming service, a new online presence, a new scheduling platform (IBMS) and several other key programs. I also led the creation of the first Common Project Framework and implemented Clarity as a full end-to-end PPM system, allowing Foxtel to accurately measure project costs and capitalise up to 80% of project labour costs. Direct accountabilities included Foxtel's Project Management Office including delivery of key strategic and transformation programs from approval through planning, program and project management, change management and deployment and line management 30 Program & Project Managers, specialists and subject matter experts.Programs included the development of Foxtel's wholesale business, entry into the Broadband and Home Phone markets, the Foxtel iQ3 hybrid set-top unit, the new Foxtel website, the 'Content Factory' digital workflow and scheduling projects and the development of the platform supporting Presto, Foxtel's former SVOD joint venture with Seven West Media.
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Director Of IntegrationFoxtel Apr 2012 - Nov 2013North Ryde, Sydney, AuThis role was the highlight of my career to date. I led the integration by building functional teams from both companies, tasked with developing and implementing individual plans to a template, and then holding them accountable for delivery; together, we delivered a sound, integrated business with above-target synergies. This set the platform for my next roles at Foxtel.
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General Manager, Product Strategy & DevelopmentAustar Entertainment Pty Ltd Sep 2009 - May 2012Sydney, Nsw, AuI had overall accountability for Austar’s product roadmap and led design and development of all Austar products – Austar Mobile, Broadband and Subscription TV. This included product pricing & packaging and vendor management (including Optus Wholesale, Telstra Wholesale and mobile handset suppliers). I also led the development of a gated approvals process, which provided the foundations for the approvals process that I later integrated into the Foxtel Common Project Framework. Towards the end of the Austar era, I also managed the sale to M2 (now Vocus) of the Austar Mobile and dial internet businesses, negotiating directly with the M2 COO. -
Gm Products And ServicesAustar Entertainment Pty Ltd Jan 2002 - Sep 2009Sydney, Nsw, AuFollowing a major restructure, I took on accountability to Gross Margin of the P&L of all Austar products – Mobile, Broadband and Pay TV. I led the development and launch of the Austar Broadband fixed wireless network in Wagga Wagga and Tamworth, including pricing and packaging and retail channel development.
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National Manager, Austar MobileAustar Entertainment Pty Ltd Dec 1999 - Jan 2002Sydney, Nsw, AuI moved to Austar just after IPO to establish the Austar Mobile MVNO business, leveraging my experience at Link and Telecom NZ. This included leading the creation of a Customer Service operation, selection and implementation of the ICSS CRM and integrated Kenan billing systems, vendor management, supply chain and pricing & packaging of the Mobile product with full P&L accountability.
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Business Development ManagerLink Telecommunications Ltd Dec 1998 - Nov 1999New role created to develop Link’s AirM@il consumer messaging product – this was to be a technology upgrade to two-way paging, based on RIM’s Blackberry technology. I prepared the Business Plan for Board Presentation and created a project plan for the service establishment including the setup of the service itself, Customer Service, billing, tariffing and sales plans. I negotiated directly with Suppliers and Resellers. Unfortunately, the CEO decided not to proceed with the upgrade, and I left to join Austar. -
State Manager, NswLink Telecommunications Ltd May 1996 - Dec 1998I had P&L accountability for Link’s Paging, MVNO and call centre outsourcing business in NSW, with a team of ~50. My major achievement was winning a national contract with IBM, by proposing to locate a paging transmitter and a customer service person at an IBM facility. This maintained Link’s NSW revenue to target at a time of steep decline in Link’s core Paging business
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Manager, Customer Service Systems/National Operations ManagerLink Telecommunications Ltd May 1994 - May 1996My initial accountability in this role was to lead the successful establishment of Link’s MVNO business, leveraging my Midland Mobile Service experience from Telecom NZ. I had accountability for establishing and then leading customer service, pricing and packaging, vendor negotiations including billing system, carrier (Optus) and handset vendor and supply chain. Following the success of this program, I then led the integration of the back-office functions (service activation, customer service, billing & credit management) of the MVNO and core Paging businesses.
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Government Sales ManagerLink Telecommunications Ltd Jan 1993 - May 1994In my first role in Australia, I led a Sales team of 9 with account management of Government accounts in NSW & ACT, achieving sales targets and winning a place on the Sales Incentive trip to Hong Kong based on 1993 performance.
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Area Sales ManagerTelecom Nz Jan 1990 - Dec 1992Auckland, Auckland, NzI held two sales leadership roles, one managing sales of all Telecom products and services (but focused on PABX systems) in the Bay of Plenty region, and the second focused on Telecom Mobile Radio products in the South Island. -
Business Manager Midland Mobile ServiceTelecom Nz Jan 1987 - Dec 1989Auckland, Auckland, NzA major career highlight, and the basis for much future success – I led the establishment and ongoing management of Telstra’s in-house MVNO, with P&L responsibility and leadership of service activations, customer service and billing and accountability for Sales (through Telecom retail stores and account management teams). This was during a time of upheaval in New Zealand, in the Telecommunications industry in general and in Telecom in particular as it moved from Government to private ownership and then to listing of the ASX and NZSE. I also completed my first University diploma; a period of intense personal growth for me.
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Various Technical And Management PositionsTelecom Nz Mar 1978 - Dec 1986Auckland, Auckland, NzI started at Telecom as a Radio Inspector working on radio frequency management & interference detection and progressed into project management of Mobile Radio projects as an Engineering Assistant; from there I moved into technical sales and business management as a Technical Consultant
Tony Mitchell Skills
Product Management
Strategy
Mobile Devices
Telecommunications
Integration
Product Development
Management
Vod
Change Management
Digital Media
Leadership
Iptv
Product Lifecycle Management
Digital Strategy
Stakeholder Management
Interactive Tv
Streaming Media
Start Ups
Project Delivery
Pay Tv
Strategic Partnerships
Mobile Applications
Digital Tv
Strategic Planning
Broadband
Crm
Product Marketing
Content Strategy
Segmentation
Web Video
Competitive Analysis
E Commerce
Outsourcing
Analysis
Vendor Management
Market Research
Interactive Applications
Digital Video
Call Centers
Sales
Agile Project Management
Epg
Pricing Strategy
Product Strategy
Product Life Cycle Management
Tony Mitchell Education Details
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Agsm @ Unsw Business SchoolMaster Of Business Administration - Mba -
The University Of Sydney Business SchoolMaster Of Business Administration - Mba
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Massey UniversityGeneral
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Otago Polytechnic | Te PūkengaRadio Engineering
Frequently Asked Questions about Tony Mitchell
What company does Tony Mitchell work for?
Tony Mitchell works for Smartgroup Corporation
What is Tony Mitchell's role at the current company?
Tony Mitchell's current role is PMO Development | Program & Portfolio Director | MBA | P3O, MSP, MoP, PRINCE2 Certified | Scrum Certified | FIML | MAIPM.
What is Tony Mitchell's email address?
Tony Mitchell's email address is tm****@****.com.au
What is Tony Mitchell's direct phone number?
Tony Mitchell's direct phone number is +61 1300 78*****
What schools did Tony Mitchell attend?
Tony Mitchell attended Agsm @ Unsw Business School, The University Of Sydney Business School, Massey University, Otago Polytechnic | Te Pūkenga.
What skills is Tony Mitchell known for?
Tony Mitchell has skills like Product Management, Strategy, Mobile Devices, Telecommunications, Integration, Product Development, Management, Vod, Change Management, Digital Media, Leadership, Iptv.
Who are Tony Mitchell's colleagues?
Tony Mitchell's colleagues are Billy Nguyen, Michael Fairbairn, Alex Angulo, Melissa Cuscuna, Manu Dabas, Shirley Schilder, Astrid Asuncion-Farquhar.
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