Tony Munroe Email & Phone Number

Alameda, California, United States

Implement, operate and manage the access management service, including workforce identity and customer Identity Access Management (IAM). Analyze and implement technology tools including user provisioning/de-provisioning automation, access, auditing and credential management. Work with relevant compliance teams to research and translate global regulatory requirements pertaining to access management and identity governance and contribute to the overall information security vision and strategy.

Alameda, California, United States

Facilitate and provide hands-on guidance and training to individual teams and verticals on technical practices and all aspects of Agile/Lean, including planning and estimation, daily meetings, team collaboration, tracking progress, and retrospectivesFacilitate the agile program processes and their execution, escalate impediments, manage risk, and help drive program-level continuous improvementDevelop key strategies to scale Agile/Lean and move to higher maturity levelsCoordinate & communicate release scope & dates. Work with release stakeholders, communicate status and escalate issueManagement and coordination of Cloud DevOps EngineersOnboarding Projects within Jira/Confluence and Management of Jira SCRUM and Kanban boardsDevelop detailed program / project execution plans that include project timelines, progress tracking, metrics, monitoring, change control, issues/risks and production go lives

Greater San Diego Area

IT Project and Program Management, Implementation, Cloud DevOps (AWS and Azure)

San Francisco Bay Area

Program Manager/Scrum Master of a team of 30+ consisting of Program Managers, Project Managers, Architects, DevOps Engineers and Support EngineersFacilitation of Daily Scrums, Sprint Planning and backlog groomingFacilitated the team planning of Sprint based prioritized stories, team capacity based on historical velocity trendsEnforced Agile Delivery within Cloud DevOps Projects/InitiativesProgram Manager for Technical Stack and Network Upgrade of the DR Data CenterProgram Manager for Cloud DevOps to the Oracle EBS to SAP MigrationChampioned the growth of Agile Framework and mindsets within DevOps ProjectsProvide deep product and technology knowledge and industry implementation experience for large infrastructure deploymentsEngaged in multiple complex projects concurrently to architect, design and implement integrated enterprise level technical or infrastructure solutionsEngaged and partnered with business and IT Leadership in defining, prioritizing and achieving strategic objectives Engaged executive & senior business and IT leaders/users to influence technology or process adoption and changeEngaged collaboration with infrastructure teams and vendors to ensure the products and solutions met the business strategic objectivesParticipated in and supported cross technology process improvement initiativesBrought technical and functional expertise in the following Infrastructure domains: Networking, Storage, Servers, Systems Engineering, Monitoring, Cloud, Data Center, Collaboration, Testing Automation, Infrastructure Qualification and Infrastructure Operations. as well as expertise in the integration of such infrastructure technologiesServed as the primary point of contact between engineers and decision makers.

Greater San Diego Area

Technical Enterprise Architecture Program Manager focusing the Epic Technical Infrastructure, Technical Dress Rehearsal, Epic Double Upgrade. I work closely with the hospital and clinic operations and departments to define systems/project priorities, scope, approach, resource requirements, timing deliverables.Coordination of the AIX, Wintel, UCS and VM Servers to support the Epic InfrastructureCoordination of 3rd Party Application Integration into the Epic EnvironmentProvides a broad range of IS project planning, management and analytical services to support strategic multi-disciplinary, enterprise-wide Scripps projects. Manages the team resources, both internal and external to the I.S. organization, responsible for the negotiation process, implementation and completion of assigned projects according to scope, schedule and cost requirements. Provides IT standardized methodologies, applications, interfacing, infrastructure and process re-design expertise that leads to successful implementation of moderate and large, multi-million dollar projects. Applies knowledge of emerging technologies, resource allocation, capital and operating budget forecasting, development, documentation and status reporting. Engages in cross-departmental collaboration to effect optimal communication and minimize error and conflict.

Oakland, Ca

San Ramon, Ca

Oakland, California, United States

Program Management of National Facilities Services Business Information Office (NFS BIO) Regional Site Project Managers for the gathering of 3rd Party Integration Points for legacy applications connecting to the PBX at approximately 870 Kaiser SitesCoordination with Regional Program Manager and Project Managers, Telephony Analyst, Business Consultants and Vendors to gather the baseline informationProvided weekly status reports to IP Network Services Leadership on the progress and issuesWorked with Infrastructure Program/Network Services Program Management Office to support development of common tools, processes and training related to schedule development, integration, analysis and maintenanceDrove program success while ensuring consistency and alignment across all KP Sites for 3rd Party Integration by innovatively overcoming constraints, problems, and issue resolution

Oakland, California, United States

Client: Kaiser Permanente Role: Program Manager – Infrastructure Program – Network Track10/2012 – 4/2013Program Manager/Chief of Staff for the Infrastructure Program Network Tracks: Voice (VoIP), WLAN, LAN, Network, Engineering and PMOPMO Program Manager for VoIP Program within the Infrastructure ProgramWorking with leadership from Networks Services (Design, Engineering, and Operations), National Facilities Business Information Office Program and Project Managers, End User Services and Regional Area Information Officers to develop dashboards and Program Status Health ReportsWorked with Business and IT to review and optimize business processes utilizing RACI and SIPOC methodsIntegration with and across technical disciplines to ensure plans and schedules accurately defined the required project activities, resources, durations and relationshipsKey contributor to project organization, team coordination, internal and external performance reporting and risk and opportunity managementIdentified and reported on risks, schedule delays, resource constraints and other aspects related to the program schedule on a regular basisDrove effective cross-functional team collaboration in an effort to optimize team strengths

San Francisco Bay Area

Client: UCSF School of Medicine (UCSFSOM)– Academic Research Role: Program Manager – Academic Research Systems (ARS) – Integrated Data Repository Project (IDR)11/2011 – 10/2012ARS Program Manager for the Integrated Data Repository (IDR) ProjectProject Planning and Implementation of the Data Center Migration of the IDR from San Diego Supercomputing Center (SDSC) at the University of California San Diego to the UCSF Minnesota Street Data CenterProject Planning and implementation for the build-out of the IDR Infrastructure Applications (HOM Mapper, i2b2 Application, Oracle and Sybase Databases)Project planning for the loading Phase 1 de-identified data from APeX Clarity to the i2b2 Sybase Database (Demographic Data) and Phase 2 de-identified data from APeX Clarity to the i2b2 Sybase Database (Orders, Results, Diagnosis Data)Project Planning for the migration of i2b2 Sybase Data the build-out of the Oracle i2b2 1.5 version i2b2 Oracle database

San Francisco Bay Area

Client: University of California San Francisco Medical Center (UCSFMC) Role: Program Manager – APeX Technical Project 02/2011 – 10/2011IT APeX Technical Program Manager for the APeX (Epic) EHR ProgramProject Manager Reporting: Haiku/Canto/MDM, Nuance Dragon, Legato Back-up, Sentilion Provisioning, Workstation and Printer Validation, CapsuleTech Medical Device, Philips Agilink and IDR/Clarity Research IT Project Manager for the Apex Technical InfrastructureAIX, Caché, Citrix, Epic Applications and Network IT Project Manager for the Apex Right Fax Integration/ImplementationMonitored, maintained and prioritized project plan day to day activities to ensure project stayed on schedule (reviewed deliverables/tasks and risk mitigation)Lead weekly team checkpoint meetings and provide updates/status reports to the CIO, project leadership, PMO and Steering Committees

San Francisco Bay Area

Project Manager for the Epic Clarity Integration to the IDR Research Database.

Client: University of California San Francisco Medical Center (UCSFMC) - Intellix Solutions Role: Program Manager – APeX Technical Project 02/2011 – 10/2011

Client: Kaiser Permanente for Intellix Solutions Role: Program Manager – Integrated Delivery PMO08/2008 – 03/2010

Pleasanton, California, United States

Client: Kaiser Permanente Role: Program Manager – Integration Broker Track08/2008 – 03/2010 Release Manager for the Integrated Delivery PMO within the Infrastructure Program – Continuous Availability ProgramManagement of the Integration Broker Build-out within the Disaster Recovery Data Center (procurement of hardware, installation and configuration of hardware/software, testing of hardware/software, production certification of hardware/software)Alternate Data Center Build-out of Integration Brokers for the Hospital Regions (SCAL, NCAL, Hawaii and NorthWest)Coordinated resources (dedicated, matrixed and vendor)Participated in the Proof of Concept for SRDF/A use with the Integration BrokerProject Management of the remediation of Hospital Region Integration Inbound/Outbound Adapters to use the Global DNS AliasResponsible for the creation of the Integrated Project Plan for all Continuous Availability TracksResponsible for facilitating the creation of status reports for the Infrastructure Program PMO, IT Steering Committee and Board of Directors

Oakland, California, United States

Client: Kaiser Permanente Role: Program Manager – Integrated Delivery PMO08/2008 – 03/2010 Program/Release Manager for the Infrastructure Program – Continuous Availability Program – Integration Broker Build-out Track. Primary interface to the Business Partners (National IT, Regional IT and Business)Facilitated Proof-of-Concept environment requirements and design sessionsDeveloped necessary artifacts required for evaluation and implementation of each project, including project statement, functional & technical requirements specifications, test plans, implementation & rollback plans, and post-implementation support documentationProduced and maintained project plans (MS Project) and timelines, coordinated project efforts, established performance metrics/statistics, and presented PowerPoint presentations to communicate status to upper management.Developed, implemented, and monitored program metrics and reported results to Senior ManagementManagement of dedicated and matrixed IT resources to ensure deliverables and project commitments were delivered on scheduleCommunicate to project stakeholder’s technical specification feedback, issue escalation to managers or scope changes/clarifications to project resources and liaisons.

Client: Stanford University Hospital & Clinics (Intellix Solutions) Role: Sr. Activation Project Manager12/2006 – 07/2008

• Worked as a Test Lead for SAIC Corporate IT testing upgrades on legacy applications and newly acquired applications• Established the process models and mappings; defined test objectives and QA environment usage, organized quality assurance procedures, implemented and rolled out Mercury Quality Center• Coordinated all testing activities (functional, system, regression, integration) during the execution of test scripts; reviewed test results and managed the defect resolution process.• Utilized testing (Quality Center) and project management (Project & PPT) tools for reporting and presenting test results and milestones throughout project test stages.• Implemented industry standard QA processes, tools and methodologies, leveraging the best practices, methodologies, tools and resources to positively impact project execution, delivery, quality and cost.• Developed, implemented, and monitored program metrics and reported results to Senior Management.• Facilitated regular QA status meeting and managed the project plans/issue lists.

Lead – KP HealthConnect (KPHC) Production and Development Support (01/2003 – 06/2005) • Managed 20 support engineers to support KPHC EMR in Hospitals and Clinics 24x7x365.• Member of the Project team responsible for defining and implementing the Production Support Framework for National and Regional IT and Business/Hospital.• Facilitated Severity 1 and Severity 2 Triage Bridges for KPHC Issues• Liaison to the eight KP Regions for KPHC Application Support for Development and Production. • Provided on-site go live support for all regional KPHC implementationsManager – Technical Environments Dev Support Team04/2002 – 01/2003• Successfully managed a support staff of 15 members in three locations (Oakland, Walnut Creek and Pasadena)• Liaison from Technical Environments to Development/Build Environment Teams• Facilitated Environmental/Technical Triage Bridges for Development Environment issues to resolutionSr. Technology Consultant – CIS Implementation01/2001 – 04/2002• Responsible for the development of the minute by minute detailed implementation and back-out plans for CIS 1.0 Activation and Go Live for Hawaii • Facilitated go-live planning sessions with Build Teams, Ancillary Systems (i.e. Laboratory, Pharmacy, Radiology…), Data Migration/Data Load, and Interface teams to build out the activation and go-live plans• Facilitated Table Top review sessions and Dry Run Execution in Pre Production Environment prior to activation and go live plans.• Facilitated the activation and go-live cutover bridge with technical and ancillary teams• Facilitated Hot Fix Implementation Bridges for CIS 1.0• Systems Integration Lead for Clinical Content Migration into CIS

Foundations Systems

Masters

Bachelor Of Arts

Education record