José García Email & Phone Number

Monterrey, N.L., Mx

Mexico

Starting and managing accounts of telecommunication services. Leading one or several supervisor teams, each of them in charge of several associates in charge of providing the service. Creating and implementing guidelines, process, and new projects with the purpose of improving and making more efficient different areas and departments in the company, people/personnel management in all areas Training, Coaching and Supervising a team of around 10 adjusters, processing payroll, submitting vacations, Paid Time Off, etc. Conflict management, Taking supervisor calls, Making sure adjusters have a positive environment to work in, constant and diverse activities to price and acknowledge adjusters work and keep them motivated, Having interviews and making decisions to approve or deny candidates forthe Adjuster Position, evaluate quality in filing claims by adjusters as well as quality with files owned by adjusters and calls received and made, provide monthly performance feedback, approving payment for adjusters when over adjuster ́s limits, assist manager with any needed task such as sitting arrangement of the project of 100 People, setting up new candidates so their equipment would be ready for training and work, equipment delivery in behalf of the company due to the COVID-19 Pandemic, processing payroll for the whole group, presenting numbers to the board meeting in behalf of the Manager, Social activities like raffles, prices delivery, etc. Take ongoing training for Claims, Leadership, Emotional Intelligence and Negotiation skills. Take claim reports guiding insured through the best path possible.

Mexico

Starting and managing accounts of telecommunication services. Leading one or several supervisor teams, each of them in charge of several associates in charge of providing the service. Creating and implementing guidelines, process, and new projects with the purpose of improving and making more efficient different areas and departments in the company, people/personnel management in all areas Training, Coaching and Supervising a team of around 10 adjusters, processing payroll, submitting vacations, Paid Time Off, etc. Conflict management, Taking supervisor calls, Making sure adjusters have a positive environment to work in, constant and diverse activities to price and acknowledge adjusters work and keep them motivated, Having interviews and making decisions to approve or deny candidates forthe Adjuster Position, evaluate quality in filing claims by adjusters as well as quality with files owned by adjusters and calls received and made, provide monthly performance feedback, approving payment for adjusters when over adjuster ́s limits, assist manager with any needed task such as sitting arrangement of the project of 100 People, setting up new candidates so their equipment would be ready for training and work, equipment delivery in behalf of the company due to the COVID-19 Pandemic, processing payroll for the whole group, presenting numbers to the board meeting in behalf of the Manager, Social activities like raffles, prices delivery, etc. Take ongoing training for Claims, Leadership, Emotional Intelligence and Negotiation skills. Take claim reports guiding insured through the best path possible to solve the claim. Taking claims, Contacting Insured, body shops, appraisers, third parties, passengers, witnesses, etc, following up until the claim is solved.

Nuevo Leon

Instruct, induct, educate and evaluate students from the corresponding school.Follow up on absent students, apply and evaluate quizzes, classroom assessment, participation, attendance and punctuality, course projects, prospecting and recruiting new students, Planning classes, follow Cambridge programs and upload students grades to the school’s system.Coordinate and Supervise the Academic area, Support the Administrative area, Recruit, Interview, Hire, Lead and Train Teachers for an Excellent performance, follow-up on all teacher’s activities and provide feedback and training, Report Re-enrollments, Coordinate and Supervise the Administrative area, Lead and Train the sales team for a better performance, follow-up on all sales activities, Report Enrollments,Lead and Assure the institute’s operation, assure the sale of the product and service, Invoices, Quotations, Purchasing, visiting companies to offer the service, attend and organize events to promote the services.

Monterrey, Nuevo León, México

Sales, Quality, Training, Retention, Technical Support Supervisor, people management, and development.

Bachelor'S Degree, Computer Software Engineering, Unfinished

Marketing And Administration, Ongoing