- Lead team of 50+ contract and permanent developers in web application development, Sharepoint administration and development and EDI workflow development.- Collaborate with enterprise project management office to scope and staff projects, determine time releases and manage resourcing conflicts .- Advocate for departmental process improvements, facilitating scaling from 9 to 50+ developers, including streamlining on-boarding process, implementing MS Team Foundation Server and establishing new resource planning tool to interface with corporate project management tool.- Direct key company and departmental initiatives to include cleanup and reorganization of AD security structure, migration of reporting platform from Crystal to SSRS, implementing MS SharePoint as primary collaboration tool and managing implementation of new enterprise data warehouse and associated BI tools.

- Spearheaded establishment of custom turnkey application used to track, process and report millions of dollars worth of provider refunds, including letter generation, reporting, security, auditing and automated bank feeds.- Led project management efforts for cross-departmental projects, including writing charters, project justifications, project plans, communication plans, statements of work, issues lists, functional documentation and training plans.- Championed project and change initiatives for business users, liaising between IS department and business user to ensure project solution fit with architectural structure and meet best practice standards.- Ensured complete and consistent delivery of process documentation by creating and implementing process modeling structure and standards.- Provided business process analysis for key company functions, including Membership Accounting, Concurrent Review, Commercial Groups, Finance, Sales, IS, Operational Financial Transactions, and Case & Disease Management.

- Instrumental in administering numerous HP3000’s within critical production environment, including shadowing of production data to remote server using Quest Netbase product.- Updated production servers to MPE/iX 6.5 while updating and configuring Adager, Roadrunner, Defragx, SOS/3000, Miniword, Suprtool, Qedit, Omnidex, Veaudit, Mpex, Security/3000, Geneva Message Queuing, Apache, FTP and Telnet. - Provided 24/7 support to users and other system administrators.- Managed EMC Symmetric to perform BCV backups of production data.- Led disaster recovery effort by created shell scripts to automate and monitor back-up processes and set-up all production Unix servers to use Ignite-UX.

- Served as lead HP Systems Manager during prolonged absence of primary administrator, ensuring seamless execution of duties.- Installed new production servers, setting up digital terminal controllers to facilitate remote access and printers.- Managed comprehensive installation and set-up of numerous software, including Askplus, Adager, Warehouse, Maestro, Roadrunner, Qxl, Defragx, SOS, Miniword, Suprtool, Qedit, Omnidex, Cognos, Veaudit, Mpex, Amisys, Apache, FTP and Telnet.- Handled installation and configuration of Nbspool for print job management, Security/3000 for security management and Netbase for shadowing production data across machines.- Streamlined operation of staff workflows, designing curriculum and conducting operator training as part of new workflow implementation.