Expanded responsibilities to include: Data OperationsProduction SupportIncident ManagementContinue to lend my experience as an internal consultant to our Engineering and Operations personnel. Focused on growth: People, Product, Customers and Company

Having worked with this great company for over a year as a Consultant, I eagerly joined the management team overseeing teams supporting legacy systems, client migration, file management, client service management and operations infrastructure. In February 2020, I was asked to build and lead Product Management for RxAgile, the flagship technology product enabling our customers to build and manage pharmacy benefit plans and discount drug programs in new and innovative ways. Bringing the platform to core capability and beyond, I handed the reigns over to one of my brilliant team members in January 2021.Currently, I am building out the Product Management discipline for additional products in the portfolio including RXiQ - our Business and Data Analytics platform, and MyRxPlan - our Web Portal and Mobile App tools for individual members. I share that focus with my Business Operations and Client Service Management responsibilities. What a great opportunity to help develop people, products and the organization!

With a full-time leadership role, I selectively consult outside the industry of my current company. Areas of Opportunity:AI Prompting, Data Transformation and Conversion, Process Improvement, Management and Leadership Guidance, Community Organization Management and Leadership, App Development.I am fully dedicated to my current company but feel free to reach out. If I am not able to help you, I will connect you with one of my trusted colleagues.

By providing leadership, strategy, vision in information technology and product development, my company helps growing pharmacy technology organizations scale, sustain and succeed.• Birmingham, AL - Innovation supporting interoperability with strategic partners for Benefits Administration; and automation, technology and process improvements supporting operations; • Boston, MA - Provide leadership, architecture and design for a company developing a commercial SaaS platform for health and pharmacy benefit administration and claims processing; • Albany, NY - Worked with third party IT management group to scale infrastructure to support 3-year growth plan; Led the design and architecture of a data warehouse and analytics solution providing a robust internal and external business intelligence solution • San Juan, PR - Interim Director IT: Business continuity planning, which enabled the company to survive two catastrophic hurricanes; Formalized processes around release management and quality assurance; Implemented Agile/SCRUM, retrofitting to align with corporate culture, and boosting output and quality by more than 200%; Led the analysis, design and development of application enhancements to support Medicare, enabling the company to expand into the U.S. mainland markets• Pryor, OK – Interoperability strategy and assessment of solutions supporting a wide range of real-time and batch data interfaces; • Los Angeles, CA - Provided Market Analysis and Product Strategy support for a company providing a complete, consolidated database of physician credentialing data, and a robust analytics solution • Established a business partnership with a global managed services firm, which provides outsourced technology services and solutions in the US and overseas

• Led the development and execution of a successful technology strategy enabling the business to grow from $400M to $4B over a five-year period• Responsible for all facets of technology solutions to support internal and external customers of the specialty pharmacy business unit, including: - Scalability of platform and infrastructure, capacity and growth planning- Software application design, development and maintenance - Integration and interoperability of third party solutions - SOX & HIPAA Compliance, Security and Governance• Led the post M&A IT migration of ~16 sites, including complete and accurate data conversions - Responsible for data governance, security and compliance• Worked closely with stakeholders to design and build data-driven solutions to measure and forecast the growth of our business, and to aid in strategic and tactical decisions • Web, Mobile, Enterprise and BI Solutions - Installed and Cloud-hosted- ScriptMed, CyberSource, Globalship, Tableau, RxClaim

• Hand-picked as the “Interim CTO” overseeing the development and support of commercial Retail, Mail and LTC pharmacy software solutions• Collaborated with peer leaders to turn around the business to profitability by: - Addressing key inefficiencies in operations, software development and technical support- Engaging external clients and rebuilding relationships which had been neglected- Implementing SCRUM (Agile) filling the void of a non-existent SDLC- Rebuilding relationships, renegotiating agreements and terminating unnecessary contracts with vendor partners • Drove innovation, having led the development of: - Cloud-hosted solutions for secured sharing of data and providing reports and metrics- Multi-platform UI layer which interfaced with a legacy client-server solution• Implemented a complete business continuity plan including on-site UPS, data center redundancy and high availability/failover for mission-critical systems • Evaluation, selection and implementation of company-wide CICSO IP phone system• Led a hybrid team of on-/off-shore resources, responsible for application development, quality assurance, technical support, infrastructure and information security

• Successfully led the expansion of integrated voice recognition technology into the Global SAP market and positioning the company as the preferred SAP Certified Partner worldwide• Successfully led the design & rollout of a new-generation software product-line• Directed and mentored a team of product managers responsible for a product line consisting of eight software products, supporting a wide range of internally manufactured hardware and accessories. VocollectVoice™ provides hands-free, heads-up, voice-enabled workflow solutions for the supply chain and healthcare industries• Responsible for driving 30% of the company’s revenue with 18% YoY growth • Facilitated the continuous integration of product roadmaps for the software suite and ensured proper alignment with hardware manufacturing and professional services • Helped to lead the transition of the SDLC from Waterfall to Agile SCRUM

• Product Manager/Owner of MailRx, the market-leading commercial software solution for high volume pharmacy processing and fulfillment• During my tenure, I had the pleasure of successfully leading several teams including: - Product Management- Solutions Consulting- Implementation- Project Management- Software Quality Assurance- Training & Documentation- Professional Services for the (then) market-leading solution for high volume pharmacy• Credited for successfully turning around the product to become the market leading commercial solution for high volume pharmacy• Built a successful professional services team providing BPM, custom application development, data analytics and reports and tailored end-user training