Tony Pham Email & Phone Number

Sydney, New South Wales, Australia

As a data enthusiast within a fundraising team at St Aloysius' College, my ultimate goal is steering data-driven decision-making for the Foundation team's operations, aiming to secure $20M for the College Foundation over five years. I'm deeply involved in implementing transformative data processes, designing reporting solutions, and developing data models. My role extends to delivering insightful data reports and fostering collaboration with team members to ensure the results of our data efforts are not only well understood but seamlessly integrated into their day-to-day work processes.Check out our ongoing fundraising campaign at St Aloysius' College, where every contribution plays a crucial role in advancing our educational initiatives: https://www.strategy.staloysius.college/som

Sydney, New South Wales, Australia

Act as a Data Officer,• Managed a large donor database to ensure data accuracy and streamline reporting activities.• Conducted ad hoc reports and analyses using SQL queries and Excel tools to support business requirements.• Supported multiple departments in process improvement and data management initiatives, leading to a more structured workflow.

Sydney, New South Wales, Australia

I help collect, enhance, train, translate and localise content to build better AI models by conducting a thorough analysis of search queries and their results can help identify areas where the machine learning models may be falling short and search result relevance improvements of our AI training platforms are used by leading brands including SAMSUNG, TRAVELOKA, NURO,...Link to our AI products: https://www.telusinternational.com/solutions/ai-data-solutions/platform

Melbourne, Victoria, Australia

• Collaborated with cross-functional teams, including Administration, Agents, Finance, and Marketing, to deliver successful IT projects.• Led the implementation of a new CRM system, resulting in a 10% increase in customer engagement and revenue growth.• Managed data migration and cleansing for the CRM implementation, ensuring seamless data integration and usability.• Enhanced data reporting capabilities to support business decision-making and improve client relationship.

Melbourne, Victoria, Australia

• Led a team of six to successfully refresh the website for the Australian Psychological Society (APS) within a 3-month timeframe, delivering the project on time and within budget.• Received a "Commended Solution" recognition from APS for the project’s successful delivery, effective leadership, and communication skills.• Managed project timelines, budgets, and stakeholder expectations, ensuring all objectives were met.

Melbourne, Australia

• Led a team of three to develop a self-guided learning software proposal for the State Library of Victoria’s Volunteer Greeter Program initiative.• Conducted comprehensive data analysis and stakeholder consultations to ensure the proposed solution met project objectives.• Presented the final solution to the library’s senior management, receiving positive feedback for delivering a successful and practical software proposal.

Master'S Degree, Business Information Technology

With Distinction; Core units: Systems Analysis & Design (UML, BPM 2.0, Agile), Database Design & Development (ERD, MySQL), Project.

Bachelor’S Degree, Business Information Systems

Core units: Business Data Management and Analytics, Digital Business Design and Innovation, Business Information Technology, e Business.

Bachelor'S Degree, Business Information Systems

Activities and Societies: Badminton club, Business Information Systems club, volunteer for RMIT Vietnam's activities and events, a member.