Neil “Tony” Pollo Email & Phone Number

Property valuations for property tax purposes

Fee appraisal quality assurance analyst for lending institutions.

Direct management of a team of 5-8 skilled staff appraisers and 1-2 support staff.Maintained a high level of customer service support with key stakeholders including loan origination and underwriting, quality control and the borrower. Responsibilities included goal and objective setting, continuous performance monitoring and monthly performance presentations, developing and encouraging on-going education and license/skill level enhancements, staff evaluations, performance improvement planning, interviewing, hiring, extensive quality reviews of staff appraisals and other field assignments including work review assignments with staff.2003 - 2005 Staff Appraiser at World Savings:Completed residential appraisals on 1 to 4 unit properties. Experienced with appraising homes on rural acreage, high-end custom homes, new construction subdivisions, condos and construction loan appraisals.Produced high quality appraisal reports in a timely manner while consistently achieving department productivity expectations.2001 - 2003 Independent Fee Appraiser at Appraisals of RosevilleComplete residential appraisals on 1 to 4 unit properties in the Sacramento, Solano and San Joaquin county areas.Responsibilities included property specific research, demographic research, report writing, report editing, report production and market trends analysis. Microsoft Office is used heavily for the writing and analysis aspects of the appraisal reports, with final production requiring a firm understanding of PDF workflow

Direct management/mentor for a team of 5-8 skilled technical staff and 10-20 production operators.Responsibilities included contract management, test equipment procurement, policy and procedure development, equipment operational improvement projects and personnel productivity improvement training programs.Established and controlled functional area budgets and headcount for training, tools, equipment repair, spare parts and vendor support with the end result to balance cost vs. performance requirements.Responsible for the reporting and monitoring of employee training status to meet company guidelines and/or state regulatory requirementsDeveloped training strategies with specific targets to create self-disciplined and highly skilled work force directed towards equipment performance goals.Developed successful working relationships with support groups including production, IT, engineering and quality assurance. Responsible for technical hub of communication for resource allocation/prioritization and escalation of resources for critical problem areas.TPM (Total Productive Maintenance) certified instructor with implementation experience. Developed programs for On-going Continuous Improvements (OCI) small group activities to improve equipment performance in terms of production capacity or capability.

Responsible for timely repair and preventive maintenance of multi-million dollar semiconductor manufacturing equipment in a fast paced production environment with detailed, real-time reporting of details and status of extended out-of-service tools to impacted groups including production and engineering.

Aa Degree, Business Administration

As Degree, Electronics Technology