Tony Porter Email & Phone Number

Priors Marston, England, Gb

Priors Marston, England, Gb

London Area, United Kingdom

United Kingdom

Harlow

Redchurch Brewery was founded in Redchurch Street, Shoreditch. London in 2011 and has grown and expanded to a purpose-built modern brewing facility in Harlow, Essex.The identity of our beers pays homage to the brewery’s East London roots and the unique blend of science and freestyle brewing has propelled the brand into a new era spearheading the growth and interest in quality craft brewers in the UK and further afield.At the forefront of our range is our flagship beer and winner… Show more Redchurch Brewery was founded in Redchurch Street, Shoreditch. London in 2011 and has grown and expanded to a purpose-built modern brewing facility in Harlow, Essex.The identity of our beers pays homage to the brewery’s East London roots and the unique blend of science and freestyle brewing has propelled the brand into a new era spearheading the growth and interest in quality craft brewers in the UK and further afield.At the forefront of our range is our flagship beer and winner of the 2019 World Beer Awards for Best Lager, Redchurch Lager. We also boast a diverse range of core beers to suit every drinker. These are Paradise Session IPA, Bethnal Pale Ale, Great Eastern IPA, Hoxton Stout and Shoreditch Blonde. Show less

Hemel Hempstead, United Kingdom

Eckoh is a trusted, global provider of customer engagement and payment solutions with offices in the UK, US and Australia. Every day, millions of consumers use the products, platforms or applications we design, manage and support.We give merchants added security and reassurance when collecting customers’ personal data. As a PCI DSS Level One Accredited Service Provider since 2010, our technology reduces the risk of fraud and secures sensitive data within contact centre and IT… Show more Eckoh is a trusted, global provider of customer engagement and payment solutions with offices in the UK, US and Australia. Every day, millions of consumers use the products, platforms or applications we design, manage and support.We give merchants added security and reassurance when collecting customers’ personal data. As a PCI DSS Level One Accredited Service Provider since 2010, our technology reduces the risk of fraud and secures sensitive data within contact centre and IT environments. As a result, our clients trust us to process over $1 billion in card payments annually.For over 20 years, Eckoh has also helped organisations across all sectors meet their customer engagement goals through our Self-Service, Omnichannel and voice channel technologies. These not only improve user experience, but increase contact centre efficiency and reduce operational costs. Our complementary support, integration and transition expertise enables contact centres to provide uninterrupted service to CRM systems, telephony and other important back-end technologies. Show less

Warwickshire, Uk

A leading commercially minded marketer with a very clear sense of what marketing should achieve for B2B. He also allies marketing savvy with a deep appreciation of the selling process. Chief Marketing & Sales Officer for one of the world’s leading 3rd party support and contact centre system integrators PSS Help. He has been a contributor to their triple digit growth over the last few years and inclusion in the Inc. 500 fastest growing US companies 5 times in the last 10… Show more A leading commercially minded marketer with a very clear sense of what marketing should achieve for B2B. He also allies marketing savvy with a deep appreciation of the selling process. Chief Marketing & Sales Officer for one of the world’s leading 3rd party support and contact centre system integrators PSS Help. He has been a contributor to their triple digit growth over the last few years and inclusion in the Inc. 500 fastest growing US companies 5 times in the last 10 years.He frequently contributes to magazine articles, speaks at trade forums, exhibitions or customer events. He is also Senior Fellow of the Customer Experience Foundation.Tony's professional experience over 25 years includes directorships in Sales, Marketing and Commercial roles working with global brands across a broad range of markets.Tony manages the global marketing and sales for PSS Help. Working in partership with the rest of the senior team he is developing a blended contact strategy where he is tightly integrating marketing into the sales process and the activities of the rest of the business. PSS Help is an independent Specialist Systems Integrator and IVR Solution Provider that helps improve customer interactions.24 hours a day 7 days a week all over the world from the US & Europe to Asia & Australia millions of customers and hundreds of companies use platforms designed and managed by PSS Help.Undertaking everything from delivering their complete customer interactions and experiences to support individual website & contact center platforms and applications.PSS provides competencies around Genesys, Aspect, Nortel, Avaya, Cisco and other major contact center technologies delivering legacy support, through transition of existing architecture to innovation with the design and deployment of new solutions. Show less

A Marketing and Business Development Consultancy that provides advice on how to develop your marketing skills to get more customers, increase your sales and improve your profitability.We specialise in working with small & medium size business owners offering you a unique combination of marketer, personal coach and small business consultant.Blue Eden acts more like an extension of your business. We will understand and find the solution to your specific requirements and not just… Show more A Marketing and Business Development Consultancy that provides advice on how to develop your marketing skills to get more customers, increase your sales and improve your profitability.We specialise in working with small & medium size business owners offering you a unique combination of marketer, personal coach and small business consultant.Blue Eden acts more like an extension of your business. We will understand and find the solution to your specific requirements and not just present you with a generic list of should do recommendations, we get on and make it happen with you every step of the way.Cost effective services and advice. We provide you with a high quality, professional marketing service at affordable price. Delivered correctly marketing is an investment not a cost. We avoid wasting time and precious resources on untargeted, ad hoc and poorly thought through marketing activity.What we can do for you. Quite simply – we do whatever you need; from a couple hours of advice, a brainstorming session, creating a campaign or a website assessment to creating and implementing a marketing review and strategy. We can even take a hands on role within your business.In either case you get the benefit of a Marketing Director’s experience but without the same level of expense. Just pay for what you need when you need it. We can either show you how to undertake various activities or take away the strain and do it for you. Show less

Structured key marketing and business development aims, objectives and sales strategies for each of 9 strategic business units within the Group with multi channel approaches and a mix of B2B and B2C customersLed a product management team in 10 market sectors to improve product performance Responsible for price modelling of internal/external strategies and generation of incomeCreated effective sales & marketing collateral and innovated customer/staff promotion and incentive… Show more Structured key marketing and business development aims, objectives and sales strategies for each of 9 strategic business units within the Group with multi channel approaches and a mix of B2B and B2C customersLed a product management team in 10 market sectors to improve product performance Responsible for price modelling of internal/external strategies and generation of incomeCreated effective sales & marketing collateral and innovated customer/staff promotion and incentive schemesReorganised and reinvigorated a national back selling operation with graphic designers and end users Show less

Designed and implemented a marketing transition strategy to improve profitability of the business, including merging a £50m competitor, which delivered budgeted cost savings of £2m whilst still retaining 95% of the sales of the combined business.Initiated and guided a corporate identity marketing modernisation programme including refinement of the quality and targeting of internal and external communication. Increased awareness provided frequent opportunities for contributing to… Show more Designed and implemented a marketing transition strategy to improve profitability of the business, including merging a £50m competitor, which delivered budgeted cost savings of £2m whilst still retaining 95% of the sales of the combined business.Initiated and guided a corporate identity marketing modernisation programme including refinement of the quality and targeting of internal and external communication. Increased awareness provided frequent opportunities for contributing to magazine articles, speaking at trade forums, exhibitions or customer events resulting in improved staff esteem and public perception. Created and established a market leading environmental profile which increased coverage in the press and on radio and TV. Voted Sunday Times 38th greenest UK company and recognised in a number of other awardsInstigated and conducted a profiling of customers, who showed 3 levels of spend. Restructuring the sales force enabled a more targeted approach and the creation of a contact centre reduced the cost to serve and increased sales by 20%Created a Spend Less in Marketing culture by regularly reviewing all areas of cost and activity. Using the SLIM acronym in galvanising staff focus, resulted in a 7 to 10% cost saving for 4 consecutive years, without compromising on planned activityProduced and delivered a staff induction programme as well as modular training programmes for product, sales and staff development designed to promote a team culture with all stakeholders of great service, hard work, honesty and achievementIntroduced a monthly customer campaign, promoting infrequently purchased ranges which generated more than a 4 fold ROI as well as incremental revenue for the following 3 months Show less

Managing a sales team of 35 staff, taking full P&L responsibility and reversing previous loss making history of £270,000 P.A. and providing a consistent stream of net profitable business of nearly £300,000 P.A.Key project member in opening and developing systems and procedures of an £18 m investment in a new 200,000 sq. foot Central Distribution Centre improving delivery capabilities and customer penetration in the Midlands, the North and allowing expansion into Scotland. Responsible… Show more Managing a sales team of 35 staff, taking full P&L responsibility and reversing previous loss making history of £270,000 P.A. and providing a consistent stream of net profitable business of nearly £300,000 P.A.Key project member in opening and developing systems and procedures of an £18 m investment in a new 200,000 sq. foot Central Distribution Centre improving delivery capabilities and customer penetration in the Midlands, the North and allowing expansion into Scotland. Responsible for designing and development of a purpose built CRM system. Initiating changes to the sales management structure with introduction of a formal record keeping systems and reportage Relocating sales offices to more cost effective sites with annual savings of £50,000 Show less

Increased Gross Profit figure from £535,000 to £930,000 P.A. Achieved a consistent net profit after inheriting a loss making business

Increased personal gross profit figure from £4.5k to £50k per monthAchieved branch business growth from £18k to over £100,000 per month

Developed dormant sales area to £12,500 GP per month

Sales Development

Litho, thermographic and copper plate printing, die stamping, envelope making, fancy box making

Certificate, Marketing

Btec, Business Studies

O & A Levels, Maths, French, Economics