Report to CFO 304-526-9111Management –facility support, Project Management, reviews and enforces policies and procedures to ensure compliance with corporate audit standards, confer with and supports senior management and directors in the best way possible.Communications – Provides management with periodic status reports. Actively participates in audit and sub-committees.System Support – Implements and maintains the software systems independently. Maintains documentation on systems (hardware and software). Ensures all service packs and patches are current on all hardware and software.Technical assistance – Provides information and technical assistance to staff on networks (LAN, wireless, workstations, mobile devices, and software.Security camera network system, phone system administrationService excellence committee, Wellness committee, Process improvement committee

Joshua Richardson Telephone: 1-800-609-5534 Employer may be contacted Work with Global Core infrastructure team in Microsoft Exchange/Active Directory2003/2008. Receive tickets from approximately 2500 users worldwide handling requests for data access; seek approvals from data owners; add and remove access as necessary. Created Directories and security groups as requested.Monitor reports for temporary admin access on hundreds of servers and remove when expired. Monitor Virtual Tape backup and restore, Avamar Software. 24 hour 365 day on call rotation.

Supervisor: John Schrimpf Telephone: 330-899-9301 Employer may be contacted Contracted to Marathon Petroleum in Catlettsburg, KY. Server/Security Administration, Microsoft server 2003/2008 approximately 30 servers. Reviewed daily logs and reports for issues or potential problems in hardware and software. Resolved those issues and entered trouble tickets for record tracking. Recorded any issues or events relevant to the functionality of the plant. Responsible for data backups. Monitored Symantec virus protection and made sure the Virus definitions were up to date. Monitored Cisco firewall logs and reports and made sure the signature files for the Cisco Pix firewall were up to date.

Supervisor: Staff Sgt. Mark Flinchum Telephone: 859-442-3260 Employer may be contacted Supervised a Team of 3-8 enlisted personnel to ensure completion of assigned Engineer tasks. Counseled, mentored, and motivated Team to become better people and carry on a proud tradition of soldiers in the U.S. military. Responsible for vehicles and equipment worth 1.5 million dollars which included the latest electronics in military use. Involved in building Schools and Hospitals in developing countries as well as leading Teams in combat operations.

Supervisor: Maria Dillinger Telephone: 513-936-3468 Employer may be contacted Responsible for desktop support, server administration, and local network for nurse staffing division which had multiple offices across the United States. Microsoft Windows 2000 and XP and Server 2000 and 2003 supported.Negotiated with vendors for pricing with copiers, printers and telecom services. Worked in a team environment to maintain production across the united states 24 hours a day 7 days a week, supporting as many as 150 users and 30 servers. Job duties included hardware support, software support, Active Directory administration, Citrix administration, Telecom administration, desktop support, printer, copier, and fax support. Participated in the Sarbanes Oxley implementation where every change made to the environment was required to be documented and logged for review by a quarterly audit by an outside firm. Before leaving this position, was instrumental in moving the infrastructure to a data center for support from the corporate Headquarters in California Independent Technical Support Contracted with various companies to provide IT services