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Experienced Operations Executive for the Manufacturing and Repair Service segments of the Foodservice Equipment, Refrigeration, HVAC, Plumbing and Electrical Industry. Strategic leader with proven success in all aspects of Service and in building Successful Teams of Customer and Product Advocates.Specialties: Strong leadership, team building, organizational, & communication skills. 25+ years of experience in the food service industry. 10+ years as a Technician servicing cooking, refrigeration and HVAC equipment, 3 years as a Sr. Technical Support Representative and 16+ years as Manager/Director.
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National Service ManagerGarland Commercial Ranges Aug 2024 - PresentMississauga, Ontario, Ca -
Director Of Aftermarket ServicesAtosa Usa, Inc. Feb 2024 - Jul 2024Brea, California, Us -
Sr. Operations ManagerDauenhauer Plumbing, Heating, Air, & Electric Nov 2021 - Jan 2024
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Vice President Of OperationsAtech, Inc. Aug 2020 - Nov 2021Nashville, Tennessee, Us -
Director Of OperationsCsi Commercial Services Inc Jun 2017 - Aug 2020
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Territory Manager - SouthWelbilt Inc. 2015 - May 2017New Port Richey , Fl, UsProvide support for multiple product brands and work with our service partners & reps to improve the overall level of service. Responsible for the following states; FL, GA, SC, NC, TN, AL, MS AR, LA, TX, OK, KS, NE, MO & IA -
Director Of Service OperationsFranke Foodservice Systems Inc Jan 2012 - May 2015Aarburg, ChLead a team of service professionals responsible for Customer Service, Technical Support, Installs, Service Deployment, Planned Maintenance, Training, Field Operations & Managed Service. -
Director Of Technical ServiceMerrychef Usa Oct 2007 - Jan 2012Responsible for world-wide technical support, training, warranty & parts sales and the financial responsibilities associated with managing each. Provided logical solutions for product serviceability issues to engineering and assisted the engineering team in implementing such solutions. Partnered with sales & engineering personnel to provide field support to customers for all products. Supported sales in developing new accounts, field tests & roll-outs. Quickly and effectively solved customer issues. Attended major trade shows & frequently meet with key customers to identify concerns & ensure satisfaction. Member of executive staff, reporting to the President.
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Director Of Technical ServiceLincoln Foodservice Products Jul 2005 - Jan 2012Responsible for world-wide technical support, training, warranty & parts sales and the financial responsibilities associated with managing each. Provided logical solutions for product serviceability issues to engineering and assisted the engineering team in implementing such solutions. Partnered with sales & engineering personnel to provide field support to customers for all products. Supported sales in developing new accounts, field tests & roll-outs. Quickly and effectively solved customer issues. Attended major trade shows & frequently meet with key customers to identify concerns & ensure satisfaction. Member of executive staff, reporting to the President.
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Director Of Worldwide Technical ServicePitco Mar 2003 - Jul 2005Bow, New Hampshire, UsResponsible for world-wide technical support, training, warranty & parts sales and the financial responsibilities associated with managing each. Provided logical solutions for product serviceability issues to engineering and assisted the engineering team in implementing such solutions. Partnered with sales & engineering personnel to provide field support to customers for all products. Supported sales in developing new accounts, field tests & roll-outs. Quickly and effectively solved customer issues. Attended major trade shows & frequently meet with key customers to identify concerns & ensure satisfaction. Member of executive staff, reporting to the President.
Tony Reid Skills
Frequently Asked Questions about Tony Reid
What company does Tony Reid work for?
Tony Reid works for Garland Commercial Ranges
What is Tony Reid's role at the current company?
Tony Reid's current role is National Service Manager.
What is Tony Reid's email address?
Tony Reid's email address is to****@****usa.com
What is Tony Reid's direct phone number?
Tony Reid's direct phone number is +126041*****
What skills is Tony Reid known for?
Tony Reid has skills like Product Development, Team Building, Strategic Planning, Customer Service, Product Management, Lean Manufacturing, Six Sigma, Marketing Strategy, Project Management, Food Service, Operations Management, Facilities Management.
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