I am a committed, reliable, polite and hard- working individual who enjoys a challenge. I am very outgoing with excellent time keeping, communication & interpersonal skills. I am fully motivated and committed to my work, able to adapt to new roles quickly and effectively, as has been proved in my customer service roles. I have experience of handling multiple tasks on a daily basis competently, working well under pressure. I am able to work effectively in a team and my drive and ambition ensure I am a valuable addition to any company.Currently retired after 12 years of Housing/Council Tax Assessment in a corporation that provided confidential case work. Previous employment was 30 years in Mechanical Maintenance, and 2 and a half years as a Pub Manager for Whitbreads. My current objective is to gain some paid part-time employment within a customer service/call center inbound.
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Telephone Assessor (Voluntary)Citizens Advice Bureau Mar 2014 - Jun 2016WallaseyReceiving and dealing with all initial customer communications, by phone, mailEscalate calls and referrals to relevant departments/agencies when requiredRecord and enter client information onto the bureau data bases ensuring accuracyCreating and maintaining customer call logsTrained up new staff on triage teamWork closely with other members of the PCAAL team and members of the bureau
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Housing/Council Tax Benefit AssessorWirral Borough Council Jun 2001 - Jul 2013BirkenheadDealt with and evaluated claims (ongoing and new)for benefits Ensured that claimants received the right amount of Benefit by verifying claims to a set standardContacted claimants and outside agencies via letter, email and telephoneUndertook calculations including complex cases using the benefit software, checking the validity of output and ensuring notification letters are correct Identify liability anomalies and take the appropriate actionWorked as part of the Benefits Team towards achieving the standards as set out in the Service Plan and any local or DWP Performance Plans or StandardsLiaising with outside agencys, i.e. Landlords, Department for Works and Pensions ect.
Tony Render Skills
Tony Render Education Details
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Withensfield Technical CollegeMechanical Engineering
Frequently Asked Questions about Tony Render
What is Tony Render's role at the current company?
Tony Render's current role is Telephone Assessor (Voluntary) at Citizens Advice Bureau.
What schools did Tony Render attend?
Tony Render attended Withensfield Technical College.
What are some of Tony Render's interests?
Tony Render has interest in Social Services, Children, Health.
What skills is Tony Render known for?
Tony Render has skills like Customer Service, Change Management, Coaching, Training, Teamwork, Communication, Project Management, Organizational Development, Time Management, Team Leadership.
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1advancedcuttingtools.co.uk -
Tony Render
Heating And Ventilation Engineer At Anthony Render Heating And Ventilation EngineerSouthwick -
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anthony peter render
United Kingdom
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