Tony Severine Email & Phone Number

Greetings! I'm Tony Severine Boniface, I am a results-oriented IT professional with over a decade of experience in leading technology operations, project management, and digital transformation initiatives throughout the African region. My track record demonstrates expertise in integrating payment solutions, streamlining call centre operations, deploying technology solutions in areas with poor internet reception, and enhancing IT infrastructure. I have a proven ability to manage cross-functional teams, cultivate vendor relationships, and ensure adherence to industry standards.

Listed skills include System Administration, Project Management, Networking, Web Development, and 21 others.

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  Senior Manager For Technology Operations, Africa

  D.Light

  Dec 2020 - Present - Nairobi, Kenya

  Responsible for end-to-end delivery of IT business systems integration and support requirements for d.light’s operating entities in Africa.Impact:Led successful payment system integrations across Kenya, Nigeria, Tanzania and Uganda marketsCoordinated with company stakeholders to develop company-wide policies that support IT security while ensuring the highest data accessibility, availability, and fluidity.Revamped network and call centre infrastructure, increasing… Show more Responsible for end-to-end delivery of IT business systems integration and support requirements for d.light’s operating entities in Africa.Impact:Led successful payment system integrations across Kenya, Nigeria, Tanzania and Uganda marketsCoordinated with company stakeholders to develop company-wide policies that support IT security while ensuring the highest data accessibility, availability, and fluidity.Revamped network and call centre infrastructure, increasing uptime to 99,9%, and reduced the number of P1 incidents down to a minimum.Lead a team of network experts to deploy a business continuity plan across the company’s Africa operations.Reduced technology turnover by 50%. Show less