Tony Thiru Email & Phone Number

London, England, Gb

Fulcrum is a dedicated care home management support service set up to add value to care home operators and their management teams. Our team of experienced care home management professionals are at hand to provide support and guidance whether on regulation, management issues, operational matters or anything else relating to the management of management of care homes. What Makes Us Unique?- Experienced managers who know the sector well providing support via phone, online and home visits- Your very own dedicated Care Manager with care home management experience- Enquiries handled according to organisational needs

County Durham, Darlington, Gb

Joined this group of 250+ care homes on a fixed term contract, with a view to improving the quality and commercial aspects of a cluster of 12 care homes with significant reputational issues.Key achievements:* Quality: Lifted two warning notices with CQC; Improved banding with local CCG to enable higher fee rates; Lifted embargo on a home and averted embargoes in two homes* Business: Various initiatives to improve occupancy undertaken leading to short term “net gain” of residents; reduced homes working over acceptable payroll to revenue ratios; reduced agency use by relooking at the way the Company hired people; increased self pay clients and self pay rates giving better yields for all new admissions.* Corporate: Improved the reputation of the company with external stakeholders (CQC, CCG, local authorities) in the local area, worked on rolling out a number of pioneering corporate initiatives

Orpington, Kent, Gb

Joined as trouble shooter for this group of 17 care homes, tasked with restructuring the operations of the Group.Key achievements:* Transformed the quality, lifting crippling admission bans and rebuilding homes’ reputation with stakeholders.* Transform from blame culture and inaction to achievement orientation.* Improved bottom lines and occupancy through innovative strategies. Achieve dramatic shifts in occupancy through partnerships with stakeholders.* Introduced in house designed cloud based Quality Management System to improve quality, which led to higher quality ratings for the Group* Develop proprietary management information tools providing home managers and the head office improved visibility.* Identified and successfully deployed the use of new technology to transform the productivity of care workers allowing them to spend more time with residents and delivering a step change in the accuracy and detail of daily recording.

Management consultancy specialising in starting up and restructuring companies.Key achievements:* Set up ground breaking media assets - newspapers (daily and weekly), magazines, directories, TV channels, web sites and social networks - for niche markets that have yielded positive cash flows within 6 months of being set up and in all instances achieved market leadership.* Marketing/Management Consulting for small and medium sized companies* Film: The first and most high profile social marketing for a British film (titled Scenes of a Sexual Nature, starring Ewan McGregor, Catherine Tate, Sophie Okonedo, Adrian Lester)* Medical recruitment agency: restructured NHS PaSA agency cutting costs, improving revenues, enhancing employee morale, forming strategic partnerships, securing lucrative NHS contracts* Commercial finance: marketing, business development, forming strategic partnerships* Travel: setting up travel agency, developing booking engines, online and offline marketing, forming strategic partnerships* Real estate: Setting up systems, marketing, manage web development

Executive Director of the Sri Lanka arm of this Top 10 media agency and an independent below-the-line agency.Key achievements:* Set up and headed the Sri Lankan arm of this Top 10 media agency (part of the Fortune 500 IPG Group)* Broke-even in first 8 months of operation with highest revenues and profits per employee in the industry* The agency had the distinction that every client in its portfolio was a market leader. Won the first media-agency appointment in six years for Lowe Sri Lanka, securing blue-chip accounts such as HSBC* Rejuvenated a dormant below-the-line agency within the Group to make it the most profitable company within the Group

Joined as Head of Business Development to set up this marketing services company.Key achievements:* Took over the management of the least profitable and smallest TV channel in the market and boosted channel revenues (more than 10x in its first year) by offering innovative solutions to advertisers, which also yield high margins. Today it is the No.1 English language channel in the country.* Launched Sri Lanka’s first business news website subsequently tuning it into a multi-platform format – TV, radio, event and print - creating Sri Lanka’s most profitable business information brand* Launched an IT arm which developed and marketed an Enterprise Information System for the media industry and a supply chain management application for FMCG’s

Bachelor’S Degree, Econometrics And Quantitative Economics

Education record