Tony Thur, Msml, Cpp®, Pci®, Psp® Email & Phone Number

Charlottesville, Va, Us

Charlottesville, Virginia, United States

Responsible for the planning, coordination, and execution of the Parking and Transportation team portfolio within the Western External Security Services to include garage operations and shuttle service operations. Serve as the assistant lead point of contact for the assigned client portfolio, working to meet/exceed their needs and expectations and developing positive, long-term relationships to include potential business development.Supply thorough communication to all staff within the scope of responsibilities including scheduling, directions, attire, and expectations. Timely responses to all staff inquiries via phone and email.Monitor and correct security officer performance and/or adherence to company policy and training while working on-site.

Charlottesville, Virginia, United States

Coordinate with staff leads to ensure consistency between all shifts.Provide training to all new employees and quality control to current staff members.Update procedures and databases to meet client needs.Assist with inputting payrollAssist with daily schedules

Charlottesville, Virginia

Manage daily schedulesAssign duties to employees and oversee the progressRespond to incidents and determine what action needs to be takenProvide guidance and feedback to employees Train and integrate new employeesWrite shift summary reports and incident reports

Charlottesville, Virginia Area

Provide high visibility and proactive engagement within the community.Serve as additional eyes and ears to Public Safety Departments and local law enforcement agencies.Provide timely notifications to the Command Post on situations relative to hazards, suspicious persons/activity and medical/other emergencies.Maintain reports to account for services provided.Provide the public with accurate directions, information, and assistance relative to the college.

Roanoke, Virginia Area

Conducted foot and vehicle patrols throughout the property.Checked in guests and issued badges to visitors.Wrote daily activity logs for the client.

Chicago, Illinois

Watch for irregular or unusual conditions that may create security concerns or safety hazards.Warn violators of rule infractions.Observe departing personnel to protect against theft of company property.Investigate and prepare reports on accidents, incidents, and suspicious activities.Provide assistance to customers, employees and visitors.Update security databases, site post orders, and security procedure manuals.

Naperville, Il

Ensured the facility is provided with high quality security services to protect people and property.Built, improved, and maintained effective relationships with both client employees and guests.Greeted guests and employees in a cheerful and welcoming manner.Answered questions and assisted guests and employees.Remained flexible to changing environments; adapted well to different situations.Patrolled the facility on foot or in a vehicle.Monitored closed circuit television systems and alarms.Reported safety concerns, security breaches and unusual circumstances both verbally and in writing.Handled security issues or emergency situations appropriately.Fully embraced security/safety training programs to enhance the ability to advance in the career.

Naperville, Illinois

Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

Willowbrook, Il

Opened and closed facility at prescribed times Enforced the policies and procedures of the center Promoted and maintained good public relationsManaged customer service with residents Prepared and maintained attendance reports

Darien, Il

Maintained customer service Explained menu and service sequence to the guests Took orders correctly and efficientlySuggestively sold key itemsProcessed sales through cash register operationsPrevented child abduction by stamping customers on their way in and checking the stamps on their way out.

Willowbrook, Illinois

Ensured cleanliness of facility Assisted guests with minor issues with the lanesServed food and drinks to guestsAssisted the front counter with reservationsCleaned and stocked rental shoes

Master Of Science - Ms, Management And Leadership

Bachelor Of Arts (B.A.), Criminal Justice

Graduated with a 3.0 GPA