Tony Vong Email and Phone Number

● Report to Director of Finance● Independently manage full cycle recruitment for all positions pertaining to the successful operation of the College● Oversee onboarding and orientation for new staff (Full/Part Time, Interns and Coop)● Manage on-site and off-site job fairs● Lay-offs, terminations, offer letters and all other employee/faculty communications● Respond to inquiries over the phone, in-person and emails● Create, maintain, and facilitate orientation● Monitor and provide feedback on staff performance● Ensure accurate and proper record-keeping of staff information both physical and digital● Communicate with cross-functional teams to ensure the right candidate is hired for their needs● Advise upper management on policies, procedures and legal changes to our processes● Drafted and revised employment contracts and confidentiality agreements in compliance with Federal and Provincial employment laws ● Develop streamlined templates for HR documents● Assist with payrollInstructor - Careers, Preparation and Success (CPS 2001); Job Search and Success (JSS 1001)● Ensure that course curriculums are current, relevant, and reflective of best practices within professional/program disciplines● Create an effective environment for learning which accommodates students’ diverse cultural and education backgrounds, experiences and individual learning styles● Assess student achievement of learning outcomes and support student progress through academic counseling and timely feedback● Develop multimedia materials and alternative delivery strategies, and incorporate appropriate educational technologies into the learning process● Ensure students are educated and aware of the Employment Standards Act● Manage course material and expectations on the Learning Management System in a timely fashion

● Hire, train, develop, motivate, manage performance and supervise daily activities of the seasonal team (consistent team of 7-9 associates)● Manage onboarding for over 5000 seasonal associates● Assist with accommodations for associates with mental/physical disabilities (in compliance with AODA)● Office key holder● Create and maintain user-friendly training manuals for the division to better understand our process and procedures● Prepare weekly schedules and ensure it is within labour budget requirements● Participate and supervise on-site and off-site job fairs (colleges and universities)● Experienced in conducting prescreens and interviews virtually and in-person● Prepare weekly onboarding/orientation statistics● Create, maintain, and facilitate weekly orientations, Health and Safety and DE&I ● Responded to inquiries over the phone, in-person and emails● Assist with the assigned duties of the HR division (Recruitment, HR Training Assistant, Employment Services)● Daily communication of hiring expectations between departments● Complete interim appraisals and co-op evaluations● Weekly meetings with full-time managers regarding operational planning

Wine Steward Supervisor● Providing an upper class service to ensure our guests have the best time and experience possible● Delegate a team to efficiently and effectively accomplish tasks before and after service is done● Overseeing the floor of wine stewards along with my own section to ensure everyone is engaging with the guests, attentive, and aware of what will be happening next on the agenda● Prepare and serve wine, coffee, tea, and any other beverages upon request● Pouring red and white wine for our guestsWaiter● Efficiently and effectively bring out an abundance of food dishes to the guests● Clearing dirty dishes, forks, knives and refilling water for our designated tables● Ensuring guests get everything they need to the best of our abilities

Cashier● Cashing people out when they are ready to leave the supermarket● Helping customers with their groceries to their car when requested● Answering any inquiries customers may have professionally and to the best of my abilities● Professionally handling unhappy customers or misunderstandings in any environment within the store premisesCustomer Service ● Sell lottery tickets● To the best of my abilities, help any unsatisfied customers with their questions, concerns or issues with our service and products● Nightly counts of cash on every cash register in the store, make sure everything balances and accounted for

● Put together fliers and newspapers and deliver them to assigned streets every Wednesday/Thursday night

● Assisted in the process of shipping, printing and processing inventory in the warehouse ● Involved in pitching ideas and concerns to clients with the CEO for potential sales ● Assisted in making phone calls to regular clients to update information and place orders for the next shipment