Key CapabilitiesManagement> Leading, Motivating and supporting staff in order to build a successful team> Achieve deadlines /targets set> Ownership of problems and solution finding> Listening to other peoples ideas and helping them to develop those ideas> Assigning clear areas of responsibility, delegating and prioritising appropriately>Interviewing, selecting and forming a quality administration teamCommunication> Promoting and providing departmental and organisational services in a professional manner> Contributing ideas to a team to ensure that goals are accomplished and deadlines met> Working with managers/peers/staff to understand their role in the business and build good relationships> Using effective listening skills to show empathy, tact, patience and understanding> Presenting ideas and proposals assertively, persuasively and with energy> Positively promote change and the need for change in the workplacePersonal> Working with people at all organisational levels> Improving personal and technical skills through courses, seminars and self-study> Showing control and flexibility at all times> Setting high and achievable standards of performance for others and myself> Showing resourcefulness and versatility in responding to constantly changing demands and opportunities> Maintaining a sense of humour and positive attitude> Displaying initiative and independence, able to work on own or as part of a teamTraining and Development> Design and creation of course material to fulfill training needs> Selecting a variety of learning media, from face-to-face training through to distance learning, to secure desired outcomes> Evaluating training interventions and proposing further action for individuals to consolidate learningSpecialties: > A Professionally qualified Pensions Specialist with more than twelve years experience in the Pensions field. > Currently involved in the creation of several new SIPP & Corporate Savings offerings ranging from product Structure, design specification, production of Marketing literature and bringing Administration capabilities in-house.> Also has a strong knowledge of Corporate ISA’s, Corporate Savings Plans, SSAS schemes and Money Purchase