Leading the creation and implementation of import and export logistics processes. Deliver effective, efficient, and compliant import and export. Shipping nationwide, adhering to all applicable internal, external, legal, regulatory, health, safety, and environmental requirements. Ensuring coordination with other departments like sales, operations, and accounting.

Working with an established team of brokers to identify new business opportunities in drayage. Communicate with the sales team and customers to build and maintain ongoing relationships. Input, update, and manage shipment information in a company-built system. Collaborate with the support team to guarantee each shipment is serviced properly. Assist with billing and accounting responsibilities. Educate sales team on a daily/weekly schedule. Maintaining and growing book of business.

Assisting customers with inquires, making payments, and questions regardingclaims in both English and Spanish. Handling customer concerns and escalatingissues as needed. Working with finance and administration. Maintaining aconsistently positive attitude and customer first approach to deliver stellarservice to all customers. Maintaining current knowledge of products andservices offered. Taking inbound phone calls from customers.

Account for deliveries and stock, care for plants, knowledge of plants,rearranging floor layouts, organizing product, and answering customer questions.

Organize, product display, care for plants, knowledge of plants and customerrelations, oversee deliveries and stock.

Training incoming employees, working the register, serving products to customers, organizing, and cleaning the front and back of house.