Jacqueline Tooley Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

Sydney, New South Wales, Australia

- Accounts payable and receivable- Processing of company wide payroll- Processing and management of staff reimbursements and petty cash- Reconciliation monthly accounts- Process Staff leave entitlements- Processing Workers Comp claims- Additional financial task as required by Executive Director- Office and operational management- Managing relationships with key stakeholders- Box Office Management- Management and implementation of company's Accessibility policy- Assistance to Executive Director and Artistic Director

Producer and Accessibility Manager, NSW Premiere Season of "Benched" by Jamila Main. An intimate performance that ruminates on athleticism within a disabled body.www.darlinghursttheatre.com/benched

Sydney, Australia

- Marketing Management (including social media and EDM)- Accounts Payable and Payroll (MYOB)- Archival of production collateral and art- Box Office Management, CRM Management and Data Analysis- Casting and production assistance- Assessing prospective scrips for workshops and seasons- Managing relationships with patrons, donors and stakeholders- Managing Front of House staff- Liaising with various HODs including technical, hospitality, Board, hirers, agents and production staff- Pitching productions and ideas- Office management- Assistance to the Artistic Director & CEO and Creative Producer- Customer relations

Sydney, Australia

- Creating engaging social media content- Understanding production and/or company branding- Creating on-brand EDM content- Attending media calls for upcoming productions to photograph and film content- Liaising with web developers, designers and clients on designs- Managing CRM accuracy and hygiene, and collecting and importing new data- Weekly, monthly and annual reports on EDM performances in terms of CTR, ticket sales and industry benchmnarks- Monthly billing to clients- Creating and delivering engaging EDM campaigns for major productions including; My Fair Lady (Opera Australia and GFO), The Book of Mormon, EVITA, The Wizard of Oz, The Bodyguard, Dream Lover, The Sound of Music (GFO), Singing in the Rain (Dainty), Jersey Boys (Newtheatricals).

Adelphi Theatre, London

The below tasks were carried out for the major productions of "Kinky Boots" and "Made in Dagenham" among other smaller scale or one-off shows.- Managing incoming calls and phone switch board- Sales, customer complaints, cash handling and the use of ENTA- Archiving of confidential documents- Client personal file maintenance- Note taking for meetings- Maintaining key and radio inventory- Liaising with production cast, crew and theatre management- Maintaining the security of the Theatre - Greeting VIP guest with discretion - Opening and closing procedures of the Theatre- Receiving deliveries including stage equipment and post- Arranging dry cleaning services- Managing database of building maintenance, lost property, accident reports and vermin

Sydney, Australia

- Supervising casual call centre staff- Updating and managing client database- Organising VIP Tickets in a discreet manner- Proof reading and fact checking yearly concert programme and brochure- Building over 150 concerts in the database (Tessitura) each Subscription year- Building the Education season each year for Sydney - Building the rural tour concerts and events and liaising with rural venue staff- Representing the Company at interstate conferences- Delivering weekly reports- Scheduling meetings- Dealing with customer issues and complaints- Ticket inventory for all concerts over three venues- Assisting other Company departments with ticketing/database queries and tasks- Liaising with Sydney Opera House and City Recital Hall ticket staff- Liaising with third party ticket sellers for event builds and sales

Melbourne, Australia

- Updating and managing client and artist database- Liaising with high profile clients in a discreet manner- Arranging VISAs for visiting international musicians- Proof reading CD booklets and librettos - Dealing with customer inquiries- Fundraising and donation reconciliation and record keeping- Processing sales- Archival of recordings, articles, librettos and artwork- Stocktake and merchandise reconciliation- Booking international and domestic flights and accommodation for artists and CEO- Scheduling of meetings- Ordering and maintaining office supplies- General PA duties- Event management- Mail merging

Seymour Centre Sydney

- Liaison between the Director, costume department, props, set designer, lighting and sound designer to ensure understanding of directors’ vision- Management of cast during performance- Management of stage crew during performance- Scheduling and overseeing ‘bump in’ and ‘bump out’ to time deadlines- Organising of props hire delivery and return, set construction and related logistics- Managing duties to a tight budget, and keeping record of all expenses- Calling the show during performances

Master Of Arts - Ma, Dramaturgy & Writing For Performance

Graduate Certificate, Creative Writing

Bachelor Of Communications, Theatre Studies

Activities and Societies: Student Council (secretary), Sophomore Secretary, Study Abroad (Gonzaga University, WA USA), Work Experience.

Semester Abroad, Communications/Theatre Studies

Education record

Activities and Societies: Sophomore Representative 2010, Palladian choir, Palladian drama

Victorian Certificate Of Education