Toon Van Assche is a dedicated Services Manager with a strong track record in managing teams, streamlining operations, and delivering exceptional service in mission-critical environments. With over a decade of experience, Toon combines technical expertise with leadership skills to ensure operational excellence and customer satisfaction.In his current role at Tein Technology, Toon oversees the Services department, where he has implemented ITIL-aligned processes, improved service delivery, and introduced integrated service management systems. His previous roles as Technical Lead in Unified Communications and Project Engineer at Infrabel highlight his ability to manage complex technical projects, resolve challenges, and develop innovative solutions.Toon is a strategic thinker and highly effective communicator, fluent in Dutch, English, and French, who thrives on building relationships with clients, stakeholders, and team members. His passion for IT, electronics, and continuous improvement makes him a versatile and results-driven professional, ready to tackle new challenges.