Christopher Duran Email & Phone Number

Waterbury, CT, US

St. Mary's Hospital, Waterbury, Connecticut

• Gather and interpret confidential data into complex reports
• Responsible for accounting, purchase orders, payment processing, budget approval
• Planning and guidance for projects ranging from several thousand to millions of dollars
• Prioritize and assign incoming work orders in a fast-paced environment
• Coordinate and implement emergency procedures when necessary
• Meet regulatory and compliance standards for hospital campus and eighteen off-site locations

Norwalk, Connecticut

• Educate employees and enrollment expert
• Met with business owners and HR professionals regarding benefit solutions
• Generating new business through referrals and networking
• Provide claims support and maintain client relationships
• Create benefit programs based on clients’ needs

Stamford, Connecticut

• Special projects as-needed regardless of department of origin
• Responsible for all inbound new patient registration and service requests
• COVID-19 related telehealth and remote support services
• Conducted eligibility determination and needs assessment
• Provided workload support for other departments
• Collected and analyzed data to examine patient trends

New Britain, Connecticut

• Executed crisis and triage processes according to protocol
• Exceeded metrics goal expectations
• Scheduled various appointment types and process documents according to HIPAA
• Applied customer service to healthcare to resolve issues and convey empathetic care

Waterbury, Connecticut

• Supervised and led seasonal team of employees
• Accountable for front-end success
• Implemented new marketing based on seasonal needs
• Coordinated customer service during high-volume times and peak holiday season
• Managed store phone system, ordering, and loss prevention strategies

Bethel, Connecticut

• Surpassed conversion sales goals and total daily sums
• Interacted with customers from distant regions to resolve technical and billing issues

New Haven, Connecticut

• Worked with HR & Communication team to engage Yale employees across 3 diverse campuses
• Gained valuable experience in organizational behavior, organizational communication and leadership
• Planned and executed city wide campaigns using self-designed web pages

Waterbury, Connecticut

New Haven, Connecticut

• Went over lesson plans for classroom and individual learning
• Look for weaknesses in learning and implement necessary changes
• Observe social behavior and how it impacts academic performance
• Assist with teaching of science, reading, and arithmetic disciplines
• Work with teachers to maintain safe learning environment