Topher Flamini Email & Phone Number

United States

Philadelphia, PA, US

Philadelphia, PA, US

o Oversee work outputs of data analysts, consultants, & process improvement teamo Consult team leads and associate managers on framing business needs into robust data deliverables by thinking ahead and ensuring high decision qualityo Work towards problem resolution by breaking down barriers between teams through mantra of “continuous understanding”o.

Eden Prairie, MN, US

o Lead discussions with customers and leaders to understand business needs, identify challenges, and discover opportunities for improvements and innovations in HEDIS, CAHPS/HOS, and overall Stars performance and translate into technical solutions under the mantra of taking practical problems and turning them into practical solutionso Create detailed.

Eden Prairie, MN, US

o Business intelligence lead data analyst on critical operational data, with emphasis on trends, patterns, and actionable intelligence within operational costs to assist leaders in making educated decisionso Complete lifecycle analysis of relationship between business volume and operations performance for monitoring and reporting purposes using efficient.

Eden Prairie, MN, US

o Project lead on multiple business initiatives within Operations department, with focus on operational excellence through analyticso Project lead on implementation of virtual desktop infrastructure for front-end usage within Operations department, with focus on electronic medical record application testing and complianceo Project lead on development and.

o Collaborate with managers and supervisors within CST department to develop a list of technical, procedural, and reporting enhancements for internal Application Development team o Prioritize list of enhancements with Director of Clinical Support Team department, analyzing list based on cost/benefit and ROI approach for company and the impact enhancements.

Responsibilities include:o Oversee staff of Client Clinical Access Coordinators and User Access Coordinators, to ensure clinical support teams have full, appropriate technical and EMR support for concurrent business practiceso Weekly/Monthly/Quarterly data analysis on CST Case Coordinator use of EMR user licenses o Establish VPN tunnels with clients to.

Responsibilities include:o Facilitating and maintaining the proper protocols necessary for the resolution of computer-related user issues, including troubleshooting E.M.R. system errors, managing software installations for client systems, and other hardware/software issues pertinent to the CCA roleo Performing missing case investigations for CST.