Topher Wheeler Email & Phone Number

Brooklyn, New York, Us

Helping organizations set up efficient and solution driven IT departments - from tech stacks, to people management, to security postures.

Brooklyn, Ny, Us

➢ Establish organizational and security frameworks in preparation for ISO 2700X or similar certification➢ Conduct analysis and create Risk Registry for technological prioritization of security and operational areas➢ Securing sensitive systems and streamlining access process for a global distributed team➢ Assessed SaaS sprawl and cut 45% of mismatched cloud services and usage by consolidation and organization wide tolling➢ Roll out SSO, MDM, and operational automation tools

New York, Ny, Us

Bringing multiple third party IT contracts to a close and creating an IT department to meetconsistently growing geographical team members and diverse working environments thatnecessitate a uniform IT foundation.➢ Successfully deployed mobile device management (MDM) to track assets and institute ondevice security requirements➢ Lead SOC II and HIPAA evaluation and audit to successful certification➢ Implemented Okta and GCP LDAP services to secure internal networks with RADIUS, tomanage VPN access and connect 50+ cloud services to SAML SSO➢ Analyze and manage growing SaaS catalog for efficiency, utilization and consolidation➢ Created automated workflows for on/off boarding to ensure access and revocation ofsuch access as needed in an efficient and timely manner

New York, Ny, Us

Managing global IT operations in a high growth, fast paced tech environment. Designed and oversaw IT, AV and access control build out from raw space to production space in multiple locations. Built team from 1 person to scale in global operations and doubling in company-wide headcount. Took ownership of all SaaS management, from contract negotiation to implementation and maintenance. ➢ Successfully deployed JAMF across the organization of 600 end points, for asset management and faster deployment of new equipment in onboarding process➢ Implemented JumpCloud to secure internal networks with RADIUS, to manage VPN access with LDAP groups and connect 50+ cloud services to SAML SSO➢ Created automated work flows for common tasks with services like BetterCloud to ensure onboarding/offboarding efficiency and security auditing for access and corporate data➢ Created supply chains and logistics support for international expansion and headcount growth in 11 countries outside the US

New York, New York, Us

Starting out in Technology, formalized SOPs and workflows to allow for scalability in IT operations with first ever IT budget and strategic planning. Created onboarding/offboarding automation for precision budget and access auditing. Completed SOC2 compliance for security certifications. Built on IT success to take ownership of product support. Consolidated implementation of new clients into ongoing support. Coached all levels of support engineers for quarterly goal setting and attainment. ➢ Oversaw global team of IT and Customer Support Engineers ➢ Rebuilt global product support team, leading 9 people in NYC and Dhaka to support $25 millionin annual revenue clients ➢ Increased efficiency in access control to save over $40,000/year in better auditing and licensecontrol ➢ Upgraded global telecommunications quality – moved to an enterprise grade platform fromGoogle Hangouts, zone controlled audio for large town halls and recorded sessions for increased visibility to a worldwide staff ➢ Implemented standardized company-wide systems

Brooklyn, New York, Us

As head of the Technology Department at the Brooklyn Navy Yard Development Corporation, it is my job to support the company in its ultimate mission of redeveloping and managing over 300 acres to bring quality employment and innovation back to the Navy Yard for the City of New York. This position involves many aspects of IT systems and infrastructure including, but not limited to:1. Develop, implement and maintain systems for a medium size enterprise with over 150 users; most notably bringing industry standard architecture to core systems through the use of virtualization, SAN deployments and efficient remote prevention and management solutions;2. Devise and install various cost efficient IT infrastructure plans to connect the vast campus wide setting for a wide variety of company needs including security, building automation and tenant conveniences through the use of wireless, wired and hybrid systems;3. Liaison between telecommunication vendors for better access connections, governmental agencies for budgeting and compliance needs and company wide staff for IT initiatives and knowledge bases;4. Help plan strategic initiatives for near and long term growth in company goals and missions as well as an increase in the tenant base we are responsible for increasing and fostering

Coordinate customer relations and outreach, manage service and deployment teams, craft business practices and procedures, scout expansion sites and business partnerships, work at city, state and federal levels to move projects forward.

Canvassed, helped coordinate social media efforts, phone banks, help secure campaign materials, general necessities.

Started out in this role learning and developing skills to supporting clients and infrastructures while in college. Worked with a variety of talented folks in gaining experience and putting that knowledge to use.  Network troubleshooting, implantation of firewalls and VPN tunnels Building out new windows and mac server environments Implemented a networked security cameras system Built and maintained web presence for the business

Business Administration And Management, General

Associate Of Science (A.S.), Digital Communication And Media/Multimedia