- Supporting business to bring agile principles and methods into action to improve customer experience, employee satisfaction and productivity- Coaching people and teams towards continuous improvement and learning - Accelerating OP enterprise agile transformation.

Helping people is one of my values. I feel enormous satisfaction when my client reach their goal, overcome challenging barriers, increase self-awareness, get insights and increase their potential. That's why I provide formal 1:1 coaching on evenings and weekends. Check my web pages (in Finnish) for more information regarding why, what and how I provide coaching.https://www.topihirvonen.com/

- Responsible for leading and managing Lean transformation at Sanoma Media Finland. Coaching and competence development of centralized lean team as a line manager (4 persons)- Main tasks include lean & agile training of stakeholders, facilitation of development workshops, project management of lean projects, coaching and sparring of key stakeholders - 1:1 business coaching of project and development managers- Project manager of development projects

- Responsible for creation and implementation of process management activities for OP Financial Group as a Senior Manager in Process Management Center of Excellence (CoE).- Ownership of team backlog as product owner, and facilitation of agile ceremonies as scrum master- Main responsibility areas include leading group process management audit process, management of process metrics, maturity, ownership, governance, audit trail, BMPN tools and notation, hierarchy and analysis of both current and to be processes.- Coaching, supporting and training business and process owners and stakeholders.- Linking process management with other business/process development activities and Enterprise Agile framework

- Leading process development of Wealth Management business unit and execution of improvement project from identification to implementation to meet strategic objectives in OP Financial Group Operation Excellence unit in Development Steering department. - Linking process development with other business development activities

- Responsible for leading and managing Zalaris Group Operations Development Team (8 persons in different locations: India, Latvia, Sweden and Denmark). Reporting to COO (Chief Operating Officer)- Main tasks: Group level ownership and development of payroll business best practices OPM (Operation Procedure Manual) through customer life cycle, local ownership of SOC (Service Organization Controls) and RACM (Risk and Control Matrix), local implementation and development of Lean framework, near & off-shoring processes to Latvia and India

As above

- Responsible for process improvement activities in Zalaris Group Operations Development organization across all countries as well as local activities in Finland.- Main tasks: Group level ownership and development of payroll business best practices OPM (Operation Procedure Manual) through customer life cycle, local ownership of SOC (Service Organization Controls) and RACM (Risk and Control Matrix), local implementation and development of Lean framework, near & off-shoring processes to Latvia and India

- Continue running R&D NPD projects in A4&Sheets EMEA organization in new location as below. - In addition, responsibly of honey glassine backing papers product development

- Responsible for paper and synthetics faces and backings components product development of A4 & Sheets end-uses (cut-size VIP printing and sheet-fed-offset) as well as uncoated face papers (conventional printing) in Paper Business organization in EMEA.- Main tasks: Project Manager or team member of NPD projects, product specifications, competitor product benchmarking, technical consultation to sales force and trouble shooting. Close co-operation with internal stakeholders such as Sourcing, Marketing and other R&D functions and external such as suppliers and cus-tomers. Work priorities agreed with Business Directors.

Responsible for product development concerning uncoated and matt coated face papers in European Paper Business organization.

Continuing the Thesis project (investment planning, pilot and mill scale trials) and other R&D projects.

Master of Thesis: Thermal paper reuse in thermal paper base paper manufacture.Daily Foreman in stock preparation (part time)