Involved in the day-to-day operations of the companyManaging the full recruitment lifecycle, including candidate sourcing, screening, and selection. Place adverts when there are job vacancies or openingsScreen applicants’ applications to determine those that are in line with or followed the stated application procedureCollaborating with hiring managers to understand their staffing needs and requirements for each role.Engage in the training of newly recruited staff to ensure that they are properly guided and are in the know of company rules and regulationsConduct initial phone and in-person interviews with candidates to assess their qualifications, experience, and fit with the organization by CBI methodology. Schedule and lead inter-departmental meetings within the companyCarry out conflict resolution amongst employees.

Answering incoming calls to handle customer’s inquiries & complaints.Resolving hard calls by finding suitable solutions.Explaining & simplifying company policies & procedures to Customers.Collecting and analyzing customer feedback.Responding to customer reviews.

Enter personal customer information into databases as collected upon forms or spreadsheets.Review all data for errors and report and unusually findings to management.Collect and determine completed of all information before entering data into software programs.Scan and print required documents needed to collect information for data entry.Work following privacy guidelines as dictated by state and federal law.Generate weekly and monthly reports regarding sales information or areas to be improved upon.Ensure proper updates of required software and train new employees as needed on company processesFile and organize paperwork used to enter data into programs to keep a record of original documents.