Tor Alcock

Tor Alcock Email and Phone Number

Training & Development Manager| Talent Lead| People Manager| Training Manager | Administrative role| Customer Service Manager| Project Manager| @ R HEARN LIMITED
Tor Alcock's Location
Epsom, England, United Kingdom, United Kingdom
About Tor Alcock

I am a dynamic and adaptable professional with a broad range of skills honed through extensive experience in administrative support, retail leadership, training, and project management. My career has spanned multiple industries, from retail management to corporate administration, where I have consistently demonstrated a strong ability to manage complex tasks, ensure compliance with regulatory requirements, and support senior leadership effectively.I bring a unique blend of organisational excellence, communication prowess, and a meticulous eye for detail, which has enabled me to successfully navigate fast-paced and demanding environments. Whether managing diaries and coordinating events or leading training programs and compliance initiatives, I approach each challenge with a solution-focused mindset and a commitment to delivering high-quality results.My recent experience as a Retail Training Specialist and Administrator has reinforced my passion for fostering growth—both personal and organisational. I am adept at streamlining processes, enhancing team performance, and managing sensitive information with the utmost discretion. I thrive in roles that require both independent initiative and collaborative teamwork, and I am always eager to learn and embrace new challenges.I am currently seeking new opportunities where I can leverage my diverse skill set and contribute to the success of an organisation. Open to roles in administration, operations, or project management, I am excited to bring my experience, dedication, and enthusiasm to a new and rewarding environment.

Tor Alcock's Current Company Details
R HEARN LIMITED

R Hearn Limited

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Training & Development Manager| Talent Lead| People Manager| Training Manager | Administrative role| Customer Service Manager| Project Manager|
Tor Alcock Work Experience Details
  • R Hearn Limited
    Administrative Manager
    R Hearn Limited Mar 2022 - Present
    London Area, United Kingdom
    I provide comprehensive administrative support to clients and trustees, including managing diaries, coordinating events, and arranging travel. Organising Trustee meetings, preparing agendas, and recording actions to ensure smooth operations. I liaise with professional bodies from universities and scientific institutes to facilitate effective communication and coordination. Additionally, I maintain and update the charity's website, manage bursary payments, and ensure compliance with Charities Commission requirements.Clients include Analytical Chemistry Trust Fund and the Association of British Spectroscopists Trust UK.
  • Waitrose & Partners
    Retail Training Manager
    Waitrose & Partners Nov 2021 - Present
    I managed cross-functional stakeholder relationships to ensure training programs delivered compliance and operational objectives. Created and delivered training interventions for customer service, health & safety, and technical knowledge, boosting team performance and regulatory adherence. By facilitating virtual and in-person sessions, I ensured clear communication of key information. Implemented new processes to enhance efficiency and compliance and coordinated third-party responsibilities to align with organisational goals.
  • Waitrose & Partners
    Deputy Branch Manager
    Waitrose & Partners Jan 2008 - Present
    London, England, United Kingdom
    I led a team of 140 Partners, driving operational success and legal compliance within a branch with a £20 million turnover. I managed Partner development, talent and performance, including absence management, appraisals, and reviews.Focusing on trade and customer service standards while ensuring GDPR and health & safety compliance was met at all times. Led democracy meetings at a regional level as Forum ChairAdditionally, I planned and organised Partner structures to align with trade patterns and maintain legal trading standards.
  • Arbonne International Llc
    Independent Consultant
    Arbonne International Llc Aug 2018 - Present
    United Kingdom
    Working with a B Corp brand to enrich the lives of others through their business model and botanical vegan products.
  • John Lewis Partnership
    Retail Training Manager
    John Lewis Partnership Nov 2021 - May 2022
    Managing a suite of training interventions that facilitate delivery of market leading customer service, increasing individual service capability of customer facing Partners resulting in delivery of improved customer experience, product knowledge and results.
  • Perodua Uk Limited
    Uk Sales Manager
    Perodua Uk Limited Dec 2006 - Jan 2008
    United Kingdom
    Direct responsibility for sales and new business growth for two brands working with 110 independent car dealerships across the UK, delivering sales/unit targets and forecourt presentation standards.
  • Ata Group
    Recruitment Consultant
    Ata Group Aug 2005 - Dec 2006
    Recruiting engineers and sales personnel across a pheltora of industries meeting strict placement targets in a competitive environment.
  • Goldsmiths
    Branch Manager
    Goldsmiths Jan 1999 - Aug 2005
    London, England, United Kingdom
    Consistently won awards for Customer Service and recognised as centre of excellence resulting in promotion to the Canary Wharf flagship branch of the company.

Tor Alcock Education Details

  • North School For Girls
    North School For Girls

Frequently Asked Questions about Tor Alcock

What company does Tor Alcock work for?

Tor Alcock works for R Hearn Limited

What is Tor Alcock's role at the current company?

Tor Alcock's current role is Training & Development Manager| Talent Lead| People Manager| Training Manager | Administrative role| Customer Service Manager| Project Manager|.

What schools did Tor Alcock attend?

Tor Alcock attended North School For Girls.

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