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Tora M. Email & Phone Number

Technical Support Analyst at Business Software, Inc. at Business Software, Inc.
Location: Suwanee, Georgia, United States 4 work roles
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Current company
Role
Technical Support Analyst at Business Software, Inc.
Location
Suwanee, Georgia, United States
Company size

Who is Tora M.? Overview

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Quick answer

Tora M. is listed as Technical Support Analyst at Business Software, Inc. at Business Software, Inc., a company with 73 employees, based in Suwanee, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Tora M..

Tora M. previously worked as Technical Support Analyst at Business Software, Inc. and Consultant at Adp.

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Email format at Business Software, Inc.

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Business Software, Inc.

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Profile bio

About Tora M.

Passionate and adaptable Customer Support Professional with 13 years of experience delivering exceptional customer service through a variety of mediums. Demonstrated history of effectively resolving customer issues, providing timely and accurate information, and ensuring high levels of customer satisfaction. Skilled in handling high-volume inbound calls, resolving customer inquiries, and maintaining professionalism during challenging situations. Key strengths include strong communication skills, problem-solving abilities, effective time management, and a customer-centric approach, resulting in long-lasting customer relationships.

Current workplace

Tora M.'s current company

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Business Software, Inc.
Business Software, Inc.
Technical Support Analyst at Business Software, Inc.
peachtree corners, georgia, united states
Website
Employees
73
AeroLeads page
4 roles

Tora M. work experience

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Technical Support Analyst

Current

First level product support, responding to and resolving client questions/issues that are receivedby the Help Desk via phone and email. Technical knowledge of BSI products and analyzing reported problems and assessing how best to achieve solid solutions in an expedited manner following approved processes and procedures.Interact with other Support personnel.

Feb 2019 - Present

Consultant

Adp

Alphareta Ga

Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.Processed rehires, transfers, terminations, garnishments and withholdingsWorked with large, consolidated multi-state corporations to ensure adherence with payroll-related policies, procedures and regulations to company and governmental policies.Thoroughly.

May 2016 - 2019

Retail Marketing

Handled the daily aspects of releasing EDI orders and ensuring accuracy and efficiency are upheld in all facets on the business.Released EDI orders for big box accounts for mass distribution and facilitation across the country.Communicated internally and externally to clients, suppliers, and management, and other departments to streamline the process of.

Aug 2014 - Apr 2016

Customer Service Representative 2

Suwanee

Assisted with heavy call volume related to all aspects of domestic order processing.Communicated effectively with customers, suppliers, freight forwarders, and other departments.Assisted customers with buying decisions, researching products, pricing and availability.Exceeded productivity and quality standards set forth by management.Adhered to attendance.

Mar 2010 - Aug 2014
Team & coworkers

Colleagues at Business Software, Inc.

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FAQ

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What company does Tora M. work for?

Tora M. works for Business Software, Inc..

What is Tora M.'s role at Business Software, Inc.?

Tora M. is listed as Technical Support Analyst at Business Software, Inc. at Business Software, Inc..

Where is Tora M. based?

Tora M. is based in Suwanee, Georgia, United States while working with Business Software, Inc..

What companies has Tora M. worked for?

Tora M. has worked for Business Software, Inc., Adp, Makita U.S.A., Inc., and Thermo Fisher Scientific.

Who are Tora M.'s colleagues at Business Software, Inc.?

Tora M.'s colleagues at Business Software, Inc. include Raji Ganesh, Michael Harris, Kathryn Hume, Virginia Sewell, and Ahmed Mohammad.

How can I contact Tora M.?

You can use AeroLeads to view verified contact signals for Tora M. at Business Software, Inc., including work email, phone, and LinkedIn data when available.

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